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SIS Blog

ASC Solutions

10 Tips to Leverage ASC Technology & Improve Your Revenue Cycle

Technology can greatly enhance an ASC's billing and collections efforts. Technology can improve claims completion and submission speed, boost staff productivity, decrease payment time, and reduce expenses, to name just a few ways the right...

5 Ways SIS Complete Improves ASC Security & Disaster Preparedness

Earlier this year, SIS delivered an industry-redefining ASC software platform called SIS Complete™. It’s the first comprehensive, cloud-based solution designed to meet the needs of the modern ASC. When we were developing SIS Complete, we...

10 Tips to Improve The Submission of Clean ASC Claims

What makes a claim "clean?" A clean claim is one that is never rejected. It does not receive any type of denial. It does not need to be filed more than once because of errors. When a claim is clean, it goes out your door, requires no additional...

Why ASCs Should Select Ambulatory Software

When researching electronic health record (EHR) systems, ASCs will find that they seem to have a lot of options. On the surface, this would appear to be advantageous. After all, more choices should mean more opportunities to identify the...

Daren Smith Writes About QAPI Studies for ASC Focus

Daren Smith, director of ASC solutions for Surgical Information Systems, shares insight to help ASCs select the most appropriate quality assurance and performance improvement (QAPI) study topics in the June/July 2019 issue of ASC Focus.

Ann Geier Discusses Surgery Center Metrics in ASC Manager

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides guidance concerning tracking and benchmarking ASC metrics in the premiere issue of ASC Manager.

Keeping Your ASC's Claims Clean

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Cleaning Up Your Claims: Techniques, Tips, and Tools," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of...

8 Benefits of Modern Ambulatory Surgery Center (ASC) Software

Over the past several years, the ASC industry has experienced significant changes. Patient responsibility is on the rise as high-deductible health plans continue to gain traction in the insurance market, and payers and employers shift more of the...

SIS Launches SIS Complete™ Cloud-Based Software for ASCs

 

The combination of ASC management, clinical documentation, patient engagement, and physician mobile capabilities on a single database cloud platform redefines expectations for ASC software

10 Tips for ASCs to Improve the Patient Collections Process

Patient financial responsibility after insurance is growing at a rapid rate and showing no signs of slowing down. With patients increasingly responsible for a greater portion of their healthcare costs, ASCs must effectively collect these higher...

Improving ASC Patient Collections and Satisfaction (Part 2)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

Improving ASC Patient Collections and Satisfaction (Part 1)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

SIS Experts Discuss Importance of Electronic Documentation in ASCs

 

SIS’ Ann Geier, MS, RN, CNOR, CASC, chief nursing officer and Daren Smith, BSN, RN, director of ASC solutions discuss the role electronic documentation plays in ambulatory surgery centers and take a look at the changing trends in a new article*...

Role of the Governing Board in ASC Infection Control & Prevention

An ASC's governing board plays a pivotal role in supporting a center's efforts to keep patients and staff safe from infections and maintain compliance with rules and regulations (e.g., Medicare, accreditation). Here are 10 of a governing body's...

8 ASC Management Tips That Deliver Results

ASC management is no easy task. Besides overseeing the operations of a facility expected to provide exceptional surgical care that delivers optimal outcomes, management must work to meet the needs of its physicians while also overseeing a diverse...

10 Tips for ASCs to Better Leverage KPIs and Benchmarking

How do you know if your ASC's business is doing well? Not just think you know, but how do you really know? That's where data comes in. Only by collecting appropriate data on key performance indicators (KPI) and then measuring your performance can...

Ann Geier Discusses ASC Management, Succession Planning for AORN

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides tips on ASC management and succession planning in two articles recently published by the Association of periOperative Registered Nurses (AORN).

Addressing ASC Benchmarking and KPI Challenges

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Put Your ASC's Data to Work: Leveraging KPIs and Benchmarking," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director...

ASC Successes and Opportunities: Q&A With ASCA Experts

The following article features insight from Ambulatory Surgery Center Association (ASCA) regulatory and government affairs experts.

6 ASC Reimbursement Developments to Know from 2018

2018 was quite a year for the ASC industry. There were so many noteworthy announcements affecting ASC operations that it would be easy to miss some of them. One of the areas that experienced the most significant activity during the year was...

10 Tips for ASCs to Reduce Denials and Improve Appeals

Denied claims are an unfortunate but accepted fact of life for any ASC. If you submit claims to payers, you will receive denials. Some are likely to be justified; others not. But what does not — and should not — be accepted is receiving no...

Struggling with ASC Inventory Management? Follow These 6 Steps

Add specialties. Purchase capital equipment and start performing new procedures. Expand the existing physical space and build additional operating rooms.

These are some of the common recommendations made to ASCs about how they can grow their...

Tackling ASC Denials and Appeals Challenges

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Denials and Appeals: Expert Guidance to Improve Your ASC's Collections," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson,...

8 Ways a Patient Tracking System Helps Improve ASC Management

ASC leaders interested in improving facility efficiency by enhancing multiple facets of their ASC's management should consider electronic patient tracking capabilities. Such functionality can help improve communications and the availability of...

10 Steps for Improving ASC Billing Performance

Effective and efficient ASC billing is contingent upon numerous factors. Billing staff must be skilled in their craft and receive ongoing education to keep them current with changing rules. Physicians must understand what information the staff...

Tips to Help Secure Management Support for CASC

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides guidance to help ASC professionals interested in and planning to pursue the Certified Administrator Surgery Center (CASC) credential secure support...

10 Benefits of a Robust ASC Patient Survey Program

While ASCs have long asked patients to complete surveys following procedures, administrators and staff often paid insufficient attention to the results. 

Choosing the Right Ambulatory Surgery Center Software

Investing in ambulatory surgery center software can provide numerous benefits to an ASC. It can deliver deep insight into a surgery center's financial, clinical, and/or operational performance. It can automate previously manual processes. It can...

4 Advantages of Performing Case Costing in ASCs

Case costing is a critical process for ensuring an ASC remains financially viable and successful. While it can be a lengthy process, there are numerous reasons why any time spent on case costing should be considered time well spent.

Getting Your ASC Paid: Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on “Common Obstacles to Getting Paid in an ASC,” Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of Revenue Cycle Services for SIS, were asked six questions...

In Celebration of National ASC Month: Raising Awareness of Surgery Centers

August is National ASC Month. Designated by the Ambulatory Surgery Center Association (ASCA), National ASC Month is intended to celebrate ASCs and the ASC industry and help raise awareness of the multitude of benefits surgery centers deliver to...

Ann Geier Shares CAIP Exam Tips in AORN Article

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides tips to help ASC professionals planning to take the Certified Ambulatory Infection Preventionist (CAIP) exam in a new article in Periop Today, an...

ASCs Win Big with Passage of ASC Payment Transparency Act

Congratulations ambulatory surgery centers! The ASC industry won a legislative victory last week when the U.S. House of Representatives on July 24 passed the ASC Payment Transparency Act of 2018 (H.R. 6138).

8 Tips to Improve the ASC Preauthorization Process

In the never-ending struggle to receive the deserved reimbursement for procedures performed in your ambulatory surgery center (ASC), it is important to closely — and continually — examine every step of the revenue cycle process. These proactive...

ASC Legislative and Events Update: Q&A with ASCA Representatives

The Ambulatory Surgery Center Association (ASCA) is hard at work lobbying for the interests of ASCs nationwide and coordinating events designed to help raise awareness of the tremendous value surgery centers deliver to their communities.

3 Steps to Maintaining Your ASC Accreditation

Earning ASC accreditation can serve multiple purposes. By working to meet accreditation standards, ASCs are more likely to keep patients and staff safe. Accreditation is a way of demonstrating that an ASC is committed to delivering high-quality...

5 Hacks to Improve Your ASC’s Cybersecurity Today

If you are like administrators in most ASCs, you run a lean team and may not have the time and resources to give cybersecurity the attention it needs. Unfortunately, this is just what cybercriminals are hoping for so they can exploit...

5 Reasons ASC QAPI Projects Fail and Tips to Avoid Them

There are several reasons for ambulatory surgery centers (ASCs) to invest the time and resources in developing a robust quality assurance performance improvement (QAPI) program. The development, implementation and maintenance of an ongoing,...

6 Tips for Improving Managed Care Contracts

With reimbursement on the decline and expenses on the rise, it is imperative for ASCs to do all they can to maximize their deserved reimbursement. Leaving money on the table is no longer an option if an ASC wants to achieve growth, let alone keep...

CDC Updates Surgical Site Infection Guideline: 4 Key Takeaways for ASCs

The Centers for Disease Control and Prevention (CDC) recently updated its "Guideline for the Prevention of Surgical Site Infection (SSI)." The 2017 version of the guideline, published in the JAMA Surgery journal, updates the last version,...

Reduce Supply Costs in Your Independent ASC

Since materials represent the second highest expense for most ASCs, trailing staffing costs, the money and time lost due to poor materials management can add up quickly. On a positive note, this also means even small improvements to a poorly run...

Amkai Releases Latest Version of ASC Practice Management Solution

AmkaiOffice Version 3.19 delivers enhanced claims management functionality to help ASCs more effectively manage high volumes and optimize productivity

Enhancements to the AmkaiOffice Electronic Remittance Posting (ERP) module enables ASCs to...

Virtual and Vital: Why ASCs Should Move to the Cloud

You’ve probably heard a lot about “cloud computing” over the past few years — technology that lets you store and access data and software over the Internet, rather than on a hard drive, a server, or another physical storage device. The healthcare...

SIS and AmkaiSolutions Recognize Client Accomplishments

SIS & Amkai recognize client accomplishments at GO!2017 in Atlanta.

ATLANTA – March 22, 2017 – Surgical Information Systems (“SIS”), a leader in perioperative information systems announced the winners of the 2017 Perioperative Leadership Awards...

The Road to Interoperability: Why is it So Hard to Travel?

One of the biggest challenges in healthcare IT today is a lack of interoperability: the ability for systems to truly communicate, regardless of maker or location. It’s a seamless transfer of data that we take for granted in other industries, like...

Quality v. Quantity: The Hidden Issue That Can Impact Your Revenue Cycle

If you’re an ambulatory surgery center (ASC) trying to navigate changes as healthcare transitions to a value-based system, you know that strong revenue cycle management is more important than ever. But any number of issues can affect a facility’s...

Ask a CASC: How do I Recruit (and Retain) Skilled Surgeons?

By Heather Keidel Hayes

Recruiting new staff and retaining existing talent is a common challenge that crosses industries. In the ambulatory surgery space, this issue is unique in that skilled surgeons are actively courted by multiple facilities...

My Non-Traditional CASC Role: Meet Viney Varughese

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we'll get a personal look into...

Integration vs Interoperability: What’s the Difference?

Every industry has a unique vocabulary, and healthcare is no exception. The problem: some of those sticky, often-used words take on a life of their own, are easily misunderstood, and can even end up misused to the point of meaninglessness.

These...

It's a New Year. Is Your ASC Revenue Cycle Ready?

What’s one of the keys to ensuring an organization’s longevity in any industry? Anticipating and adapting successfully to change. This couldn’t be any more true than in healthcare today, especially for ambulatory surgery centers (ASCs) and...

How to Meet Your ASCs Peer Review Requirements with Amkai

Daren Smith, RN, BSN, is a clinical solution specialist for AmkaiSolutions and Surgical Information Systems.

How to Avoid 'Swivel Chair Integration' in Health IT

Our knee jerk reaction to fix problems using legacy technologies is slowing down our opportunity to solve the current healthcare interoperability challenges. While most of us read articles and blog posts about the ONC interoperability...

How to Use Analytics to Accelerate Your ASC's Performance

Amit Jiwani is director of analytics for AmkaiSolutions and Surgical Information Systems. He presented on "Using Analytics for Insights to Accelerate Your ASC's Performance" at the Becker's ASC 23rd Annual Meeting: The Business and Operations of...

My Non-Traditional CASC Role: Meet Luke Lambert

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we'll get a personal look into...

My Non-Traditional CASC Role: Meet Heather Keidel Hayes

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we’ll get a personal look into...

IT Ideas and Solutions for ASCs

Daren Smith, RN, BSN, is a clinical solution specialist for AmkaiSolutions and Surgical Information Systems. He will be serving on a panel discussing "Healthcare IT: Ideas and Solutions for ASCs" at the Becker's ASC 23rd Annual Meeting: The...

Modern Healthcare Names SourceMed Among Top Revenue Cycle Companies

Today I'd like to take a moment to share some exciting news and brag a little. As the leader of SourceMed's Revenue Cycle Services business, I see firsthand every day how our expert team of certified coders, billers and collectors work diligently...

Managing Your Quality Program: Q&A with Daren Smith

Q&A with Daren Smith

Daren Smith, RN, BSN, is a clinical solution specialist for AmkaiSolutions and Surgical Information Systems. He will be presenting on "Managing Your Quality Program" at the Alabama Association of Ambulatory Surgery Centers ...

Health IT: Improving Outpatient Healthcare in a Patient-Centric World

What comes to mind when you think about how healthcare has advanced in the last decade? Maybe you think about vaccines that have all but eradicated previously fatal ailments? Or new research surrounding preventative healthcare or social media...

Technology, Data and the Revenue Cycle in Outpatient Healthcare

For National Health IT Week, we're sharing content covering the many roles of technology in the outpatient healthcare space. Today's post contains excerpts from Senior Director of Product Management Saundra Monroe's "Data, Technology and the...

Using Technology to Solve the Surgeon Communication Challenge in ASCs

During National Health IT Week, we're kicking off a new blog series on using technology to solve common issues in outpatient facilities. Our first installment focuses on the challenge of communication between surgeons and ASCs.

As I travel each...

The Value of Health IT in Outpatient Healthcare

This week, SourceMed is proud to partner with HIMSS and other forward-thinking companies across the country in celebrating National Health IT Week.

National Health IT Week is an annual event offering all healthcare stakeholders an opportunity to...

Data Integrity, Security & Transparency in the Revenue Cycle

Data. It's a small word for something that plays such a big part in monitoring the health of your revenue cycle. Today, we have the ability to capture and analyze an amazing amount of numbers and statistics at every step of the patient...

Trends in ASC Technology

Thomas Pinelli is director of product management for AmkaiCharts. He will be serving as a panelist for a session on " Trends in ASC Technology" at the 3rd Annual New York Metro ASC Symposium, scheduled for September 14.

Amkai Ranks 1st for Ambulatory EHR in 2016 Black Book Report

In a survey of over 8,000 physicians and clinical users of EHR systems, AmkaiSolutions ranked first among Ambulatory EHR vendors for customer satisfaction and loyalty.

Webinar: A 360° View of Value-Based Healthcare

For more than 40 years, healthcare costs in the United States have outpaced other nations. It would stand to reason that outcomes would be better, too. But research reveals that isn’t the case. A 2015 report by the Commonwealth Fund states that...

Who Should Become a CASC and Why?

CASC Certification is a significant endorsement of the skills and knowledge that are needed to effectively manage an ambulatory surgery center (ASC). We've already explored what it means to be CASC Certified and how to maintain your certification,

The Growing Importance of Data in ASCs

Q&A with Charlie Immordino of Ambulatory Surgery Center Consultants

Charlie Immordino, RN, CASC, is principal and president/CEO of Ambulatory Surgery Center Consultants, LLC, and an Accreditation Association for Ambulatory Health Care surveyor.

Three Steps to Prepare for the CASC Exam

The Certified Administrator Surgery Center (CASC) credential is a tangible way to demonstrate your deep understanding of the skills and knowledge required to be a successful ASC administrator. But in order to earn the certification, you must pass...

There's No "I" in Revenue Cycle Management

Ever heard the phrase, "You’re only as strong as your weakest link?" Taken literally, that’s the amount of physical force you need to break a metal chain; and you're not likely doing that at work every day. Metaphorically, it could translate to...

Building Your Revenue Cycle Dream Team: Woof, Chitter, or Roar?

In outpatient healthcare, revenue cycle management is only as good as the people working toward a strong revenue cycle. From the time you enter a claim to the minute it’s paid, a human chain springs into action. Collaboration is vital, and weak...

Sharing is Caring! Data Sharing and Revenue Cycle Management

Healthcare is the business of healing. However, outpatient facilities must still operate as an actual business and remain profitable in order to keep the doors open. But the times are changing, and the way that the clinical, financial, and...

Maintaining your CASC Certification: How and Why?

With the demand for experienced ASC administrators rising, many candidates are taking additional steps toward advancing their career by earning a Certified Administrator Surgery Center (CASC) credential. In a previous post, we covered the basics...

CASC Credentials: the Gold Standard for ASCs

Competition for the best Ambulatory Surgical Center (ASC) administration jobs is very competitive, and the field is growing rapidly. According to the Bureau of Labor Statistics, the demand for qualified Healthcare Administrators will increase by...

Improving ASC Inventory Management - 3 Initial Steps

Three Initial Steps

by Rhonda Hixson, Principle Solution Architect, AmkaiSolutions

EHR Certification Standards for ASCs

Steven Selde is the ASC Association's (ASCA) assistant regulatory counsel. In this position he assists with ASCA's regulatory and legislative activities and outreach with an emphasis on health IT related issues, and serves as a liaison for the...

ASC Focus Purchasing an EMR

Do your research before you buy 

By: Robert Kurtz

Although the Meaningful Use Program does not directly affect ASCs, the indirect effects are compelling ASCs to have a better understanding of EMRs, interoperability and the role of ASCs in the...

ICD-10 Update: How are ASCs doing?

Jessica Edmiston, BS, CPC, CASCC, is the senior vice president of performance review and an AHIMA-approved ICD-10-CM trainer with National Medical Billing Services (NMBS). NMBS provides billing and coding solutions for ambulatory surgery centers...

What to Know About the 2016 ASC Proposed Payment Rule

Kara Newbury is on the ASC Association's (ASCA) regulatory counsel. In this position, she spearheads ASCA’s federal regulatory efforts, primarily working with the Centers for Medicare & Medicaid Services.

The Biggest Challenges in Our ASCs: Q&A With Todd Logan of AmkaiSolutions

Todd Logan, MBA, CASC, national vice president of sales for AmkaiSolutions, will serve on a panel at the upcoming Becker's ASC Review's 13th Annual Spine, Orthopedic and Pain Management-Driven ASC Conference + The Future of Spine in Chicago that...

How Cloud-Based Solutions Can Work For Your ASC

When it comes to software affordability, a cloud based solution can be the best way to cut costs and lower total cost of ownership. Acquiring and maintaining a complex IT environment requires valuable time and financial resources. With changing...

Why Make the Switch to an EMR: Q&A with Ryan Crean, AmkaiCharts

Ryan Crean is product manager for AmkaiCharts at AmkaiSolutions.

How To Manage ASC Billing Processes Like a Pro

Becker's ASC Review's latest article on managing ASC Billing processes is an ode to efficiency and effectiveness. In the busy ambulatory surgery center environment, it's difficult to properly manage billing. Many ASC's are hoping to turn around...

Q&A with Memorial Spine & Neuroscience Center

Cheryl Bloode is director at Memorial Spine & Neuroscience Center in South Bend, Ind.

Avoid Major Cash Flow Disruption and Get Prepared for ICD-10

By Heidi Babb, Vice President of Revenue Cycle, Partners Medical Consulting

EMR Benefits of an EMR for Surgery Center Physicians

Joan Mckibben is administrator and director of nursing for Ambulatory Surgery Center of Somerset in Bridgewater, N.J.

Q&A with Susan Nance of Gateway Surgery Center

Susan Nance, RN, CASC, is administrator of Gateway Surgery Center in Phoenix, Ariz., a member of the AmSurg Corporation.

Q&A with Steve Henry of Surgery Center at Liberty Hospital

Steve Henry is administrator at Surgery Center at Liberty Hospital in Liberty, Mo.

5 Common ASC Coding and Billing Errors

By Rhonda Hixson, Director, Product Management, AmkaiOffice, AmkaiSolutions

An article recently appeared in Becker's ASC Review describing five frequent coding and billing errors that all ASCs should avoid.

Q&A with Howard Mullins of Triangle Orthopaedics Surgery Center

Howard Mullins, RN, CASC, is administrator/chief nursing officer of Triangle Orthopaedics Surgery Center in Raleigh, N.C. The single-specialty ASC opened and went live with both the AmkaiCharts electronic medical records system and AmkaiOffice...

Developing a Superior Product: Q&A with Rhonda Hixson of AmkaiSolutions

Rhonda Hixson is director of product management for AmkaiOffice at AmkaiSolutions.

Why They Switched to AmkaiSolutions: Q&A with Concord ASC

Beverly Primeau, RN, MBA, is administrator for Concord Ambulatory Surgery Center in Concord, N.H. Concord Ambulatory Surgery Center is a multi-specialty ASC providing procedures in ENT; orthopedics; plastic, reconstructive and cosmetic surgeries;...

Q&A with Tabitha Vaughn of St. Charles Surgery Center

Tabitha Vaughn is administrator at St. Charles Surgery Center in St. Charles, Mo. The ASC opened and went live with AmkaiCharts and AmkaiOffice in mid-2012.

Q&A with Kathy Allison of Covenant Community Pain Solutions

Kathy Allison, MHA, BSN, is vice president of Covenant Community Pain Solutions for ambulatory surgery center owner and operator Covenant Surgical Partners. Covenant has partnered with AmkaiSolutions since 2009.

Q&A with Carolina Center for Specialty Surgery

Brenda Page, RN, MBA, is director and Sarah Moffat is business office manager for Carolina Center for Specialty Surgery in Charlotte, N.C. They have been an AmkaiSolutions partner since 2010.

Making the Switch to EMR: Q&A with Anne Dean of The ADA Group

Anne Dean, RN, BSN, is founder of The ADA Group, a consulting firm based in DeLand, Fla., specializing in ambulatory surgical development and regulatory compliance for ASC state licensure, Medicare certification and ASC accreditation. 

Q&A with Steve Bowman of Mercy Outpatient Surgery Center

Steve Bowman, MHA, MBA, is administrator for Mercy Outpatient Surgery Center in Fort Smith, Ark. Mercy Outpatient Surgery Center is a multi-specialty ASC providing procedures in orthopedics, general surgery, otolaryngology (ENT), plastics,...

10 Tips to Leverage ASC Technology & Improve Your Revenue Cycle

Technology can greatly enhance an ASC's billing and collections efforts. Technology can improve claims completion and submission speed, boost staff productivity, decrease payment time, and reduce expenses, to name just a few ways the right...

5 Ways SIS Complete Improves ASC Security & Disaster Preparedness

Earlier this year, SIS delivered an industry-redefining ASC software platform called SIS Complete™. It’s the first comprehensive, cloud-based solution designed to meet the needs of the modern ASC. When we were developing SIS Complete, we...

10 Tips to Improve The Submission of Clean ASC Claims

What makes a claim "clean?" A clean claim is one that is never rejected. It does not receive any type of denial. It does not need to be filed more than once because of errors. When a claim is clean, it goes out your door, requires no additional...

Why ASCs Should Select Ambulatory Software

When researching electronic health record (EHR) systems, ASCs will find that they seem to have a lot of options. On the surface, this would appear to be advantageous. After all, more choices should mean more opportunities to identify the...

Daren Smith Writes About QAPI Studies for ASC Focus

Daren Smith, director of ASC solutions for Surgical Information Systems, shares insight to help ASCs select the most appropriate quality assurance and performance improvement (QAPI) study topics in the June/July 2019 issue of ASC Focus.

Ann Geier Discusses Surgery Center Metrics in ASC Manager

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides guidance concerning tracking and benchmarking ASC metrics in the premiere issue of ASC Manager.

Keeping Your ASC's Claims Clean

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Cleaning Up Your Claims: Techniques, Tips, and Tools," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of...

8 Benefits of Modern Ambulatory Surgery Center (ASC) Software

Over the past several years, the ASC industry has experienced significant changes. Patient responsibility is on the rise as high-deductible health plans continue to gain traction in the insurance market, and payers and employers shift more of the...

SIS Launches SIS Complete™ Cloud-Based Software for ASCs

 

The combination of ASC management, clinical documentation, patient engagement, and physician mobile capabilities on a single database cloud platform redefines expectations for ASC software

10 Tips for ASCs to Improve the Patient Collections Process

Patient financial responsibility after insurance is growing at a rapid rate and showing no signs of slowing down. With patients increasingly responsible for a greater portion of their healthcare costs, ASCs must effectively collect these higher...

Improving ASC Patient Collections and Satisfaction (Part 2)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

Improving ASC Patient Collections and Satisfaction (Part 1)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

SIS Experts Discuss Importance of Electronic Documentation in ASCs

 

SIS’ Ann Geier, MS, RN, CNOR, CASC, chief nursing officer and Daren Smith, BSN, RN, director of ASC solutions discuss the role electronic documentation plays in ambulatory surgery centers and take a look at the changing trends in a new article*...

Role of the Governing Board in ASC Infection Control & Prevention

An ASC's governing board plays a pivotal role in supporting a center's efforts to keep patients and staff safe from infections and maintain compliance with rules and regulations (e.g., Medicare, accreditation). Here are 10 of a governing body's...

8 ASC Management Tips That Deliver Results

ASC management is no easy task. Besides overseeing the operations of a facility expected to provide exceptional surgical care that delivers optimal outcomes, management must work to meet the needs of its physicians while also overseeing a diverse...

10 Tips for ASCs to Better Leverage KPIs and Benchmarking

How do you know if your ASC's business is doing well? Not just think you know, but how do you really know? That's where data comes in. Only by collecting appropriate data on key performance indicators (KPI) and then measuring your performance can...

Ann Geier Discusses ASC Management, Succession Planning for AORN

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides tips on ASC management and succession planning in two articles recently published by the Association of periOperative Registered Nurses (AORN).

Addressing ASC Benchmarking and KPI Challenges

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Put Your ASC's Data to Work: Leveraging KPIs and Benchmarking," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director...

ASC Successes and Opportunities: Q&A With ASCA Experts

The following article features insight from Ambulatory Surgery Center Association (ASCA) regulatory and government affairs experts.

6 ASC Reimbursement Developments to Know from 2018

2018 was quite a year for the ASC industry. There were so many noteworthy announcements affecting ASC operations that it would be easy to miss some of them. One of the areas that experienced the most significant activity during the year was...

10 Tips for ASCs to Reduce Denials and Improve Appeals

Denied claims are an unfortunate but accepted fact of life for any ASC. If you submit claims to payers, you will receive denials. Some are likely to be justified; others not. But what does not — and should not — be accepted is receiving no...

Struggling with ASC Inventory Management? Follow These 6 Steps

Add specialties. Purchase capital equipment and start performing new procedures. Expand the existing physical space and build additional operating rooms.

These are some of the common recommendations made to ASCs about how they can grow their...

Tackling ASC Denials and Appeals Challenges

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Denials and Appeals: Expert Guidance to Improve Your ASC's Collections," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson,...

8 Ways a Patient Tracking System Helps Improve ASC Management

ASC leaders interested in improving facility efficiency by enhancing multiple facets of their ASC's management should consider electronic patient tracking capabilities. Such functionality can help improve communications and the availability of...

10 Steps for Improving ASC Billing Performance

Effective and efficient ASC billing is contingent upon numerous factors. Billing staff must be skilled in their craft and receive ongoing education to keep them current with changing rules. Physicians must understand what information the staff...

Tips to Help Secure Management Support for CASC

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides guidance to help ASC professionals interested in and planning to pursue the Certified Administrator Surgery Center (CASC) credential secure support...

10 Benefits of a Robust ASC Patient Survey Program

While ASCs have long asked patients to complete surveys following procedures, administrators and staff often paid insufficient attention to the results. 

Choosing the Right Ambulatory Surgery Center Software

Investing in ambulatory surgery center software can provide numerous benefits to an ASC. It can deliver deep insight into a surgery center's financial, clinical, and/or operational performance. It can automate previously manual processes. It can...

4 Advantages of Performing Case Costing in ASCs

Case costing is a critical process for ensuring an ASC remains financially viable and successful. While it can be a lengthy process, there are numerous reasons why any time spent on case costing should be considered time well spent.

Getting Your ASC Paid: Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on “Common Obstacles to Getting Paid in an ASC,” Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of Revenue Cycle Services for SIS, were asked six questions...

In Celebration of National ASC Month: Raising Awareness of Surgery Centers

August is National ASC Month. Designated by the Ambulatory Surgery Center Association (ASCA), National ASC Month is intended to celebrate ASCs and the ASC industry and help raise awareness of the multitude of benefits surgery centers deliver to...

Ann Geier Shares CAIP Exam Tips in AORN Article

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides tips to help ASC professionals planning to take the Certified Ambulatory Infection Preventionist (CAIP) exam in a new article in Periop Today, an...

ASCs Win Big with Passage of ASC Payment Transparency Act

Congratulations ambulatory surgery centers! The ASC industry won a legislative victory last week when the U.S. House of Representatives on July 24 passed the ASC Payment Transparency Act of 2018 (H.R. 6138).

8 Tips to Improve the ASC Preauthorization Process

In the never-ending struggle to receive the deserved reimbursement for procedures performed in your ambulatory surgery center (ASC), it is important to closely — and continually — examine every step of the revenue cycle process. These proactive...

ASC Legislative and Events Update: Q&A with ASCA Representatives

The Ambulatory Surgery Center Association (ASCA) is hard at work lobbying for the interests of ASCs nationwide and coordinating events designed to help raise awareness of the tremendous value surgery centers deliver to their communities.

3 Steps to Maintaining Your ASC Accreditation

Earning ASC accreditation can serve multiple purposes. By working to meet accreditation standards, ASCs are more likely to keep patients and staff safe. Accreditation is a way of demonstrating that an ASC is committed to delivering high-quality...

5 Hacks to Improve Your ASC’s Cybersecurity Today

If you are like administrators in most ASCs, you run a lean team and may not have the time and resources to give cybersecurity the attention it needs. Unfortunately, this is just what cybercriminals are hoping for so they can exploit...

5 Reasons ASC QAPI Projects Fail and Tips to Avoid Them

There are several reasons for ambulatory surgery centers (ASCs) to invest the time and resources in developing a robust quality assurance performance improvement (QAPI) program. The development, implementation and maintenance of an ongoing,...

6 Tips for Improving Managed Care Contracts

With reimbursement on the decline and expenses on the rise, it is imperative for ASCs to do all they can to maximize their deserved reimbursement. Leaving money on the table is no longer an option if an ASC wants to achieve growth, let alone keep...

CDC Updates Surgical Site Infection Guideline: 4 Key Takeaways for ASCs

The Centers for Disease Control and Prevention (CDC) recently updated its "Guideline for the Prevention of Surgical Site Infection (SSI)." The 2017 version of the guideline, published in the JAMA Surgery journal, updates the last version,...

Reduce Supply Costs in Your Independent ASC

Since materials represent the second highest expense for most ASCs, trailing staffing costs, the money and time lost due to poor materials management can add up quickly. On a positive note, this also means even small improvements to a poorly run...

Amkai Releases Latest Version of ASC Practice Management Solution

AmkaiOffice Version 3.19 delivers enhanced claims management functionality to help ASCs more effectively manage high volumes and optimize productivity

Enhancements to the AmkaiOffice Electronic Remittance Posting (ERP) module enables ASCs to...

Virtual and Vital: Why ASCs Should Move to the Cloud

You’ve probably heard a lot about “cloud computing” over the past few years — technology that lets you store and access data and software over the Internet, rather than on a hard drive, a server, or another physical storage device. The healthcare...

SIS and AmkaiSolutions Recognize Client Accomplishments

SIS & Amkai recognize client accomplishments at GO!2017 in Atlanta.

ATLANTA – March 22, 2017 – Surgical Information Systems (“SIS”), a leader in perioperative information systems announced the winners of the 2017 Perioperative Leadership Awards...

The Road to Interoperability: Why is it So Hard to Travel?

One of the biggest challenges in healthcare IT today is a lack of interoperability: the ability for systems to truly communicate, regardless of maker or location. It’s a seamless transfer of data that we take for granted in other industries, like...

Quality v. Quantity: The Hidden Issue That Can Impact Your Revenue Cycle

If you’re an ambulatory surgery center (ASC) trying to navigate changes as healthcare transitions to a value-based system, you know that strong revenue cycle management is more important than ever. But any number of issues can affect a facility’s...

Ask a CASC: How do I Recruit (and Retain) Skilled Surgeons?

By Heather Keidel Hayes

Recruiting new staff and retaining existing talent is a common challenge that crosses industries. In the ambulatory surgery space, this issue is unique in that skilled surgeons are actively courted by multiple facilities...

My Non-Traditional CASC Role: Meet Viney Varughese

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we'll get a personal look into...

Integration vs Interoperability: What’s the Difference?

Every industry has a unique vocabulary, and healthcare is no exception. The problem: some of those sticky, often-used words take on a life of their own, are easily misunderstood, and can even end up misused to the point of meaninglessness.

These...

It's a New Year. Is Your ASC Revenue Cycle Ready?

What’s one of the keys to ensuring an organization’s longevity in any industry? Anticipating and adapting successfully to change. This couldn’t be any more true than in healthcare today, especially for ambulatory surgery centers (ASCs) and...

How to Meet Your ASCs Peer Review Requirements with Amkai

Daren Smith, RN, BSN, is a clinical solution specialist for AmkaiSolutions and Surgical Information Systems.

How to Avoid 'Swivel Chair Integration' in Health IT

Our knee jerk reaction to fix problems using legacy technologies is slowing down our opportunity to solve the current healthcare interoperability challenges. While most of us read articles and blog posts about the ONC interoperability...

How to Use Analytics to Accelerate Your ASC's Performance

Amit Jiwani is director of analytics for AmkaiSolutions and Surgical Information Systems. He presented on "Using Analytics for Insights to Accelerate Your ASC's Performance" at the Becker's ASC 23rd Annual Meeting: The Business and Operations of...

My Non-Traditional CASC Role: Meet Luke Lambert

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we'll get a personal look into...

My Non-Traditional CASC Role: Meet Heather Keidel Hayes

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we’ll get a personal look into...

IT Ideas and Solutions for ASCs

Daren Smith, RN, BSN, is a clinical solution specialist for AmkaiSolutions and Surgical Information Systems. He will be serving on a panel discussing "Healthcare IT: Ideas and Solutions for ASCs" at the Becker's ASC 23rd Annual Meeting: The...

Modern Healthcare Names SourceMed Among Top Revenue Cycle Companies

Today I'd like to take a moment to share some exciting news and brag a little. As the leader of SourceMed's Revenue Cycle Services business, I see firsthand every day how our expert team of certified coders, billers and collectors work diligently...

Managing Your Quality Program: Q&A with Daren Smith

Q&A with Daren Smith

Daren Smith, RN, BSN, is a clinical solution specialist for AmkaiSolutions and Surgical Information Systems. He will be presenting on "Managing Your Quality Program" at the Alabama Association of Ambulatory Surgery Centers ...

Health IT: Improving Outpatient Healthcare in a Patient-Centric World

What comes to mind when you think about how healthcare has advanced in the last decade? Maybe you think about vaccines that have all but eradicated previously fatal ailments? Or new research surrounding preventative healthcare or social media...

Technology, Data and the Revenue Cycle in Outpatient Healthcare

For National Health IT Week, we're sharing content covering the many roles of technology in the outpatient healthcare space. Today's post contains excerpts from Senior Director of Product Management Saundra Monroe's "Data, Technology and the...

Using Technology to Solve the Surgeon Communication Challenge in ASCs

During National Health IT Week, we're kicking off a new blog series on using technology to solve common issues in outpatient facilities. Our first installment focuses on the challenge of communication between surgeons and ASCs.

As I travel each...

The Value of Health IT in Outpatient Healthcare

This week, SourceMed is proud to partner with HIMSS and other forward-thinking companies across the country in celebrating National Health IT Week.

National Health IT Week is an annual event offering all healthcare stakeholders an opportunity to...

Data Integrity, Security & Transparency in the Revenue Cycle

Data. It's a small word for something that plays such a big part in monitoring the health of your revenue cycle. Today, we have the ability to capture and analyze an amazing amount of numbers and statistics at every step of the patient...

Trends in ASC Technology

Thomas Pinelli is director of product management for AmkaiCharts. He will be serving as a panelist for a session on " Trends in ASC Technology" at the 3rd Annual New York Metro ASC Symposium, scheduled for September 14.

Amkai Ranks 1st for Ambulatory EHR in 2016 Black Book Report

In a survey of over 8,000 physicians and clinical users of EHR systems, AmkaiSolutions ranked first among Ambulatory EHR vendors for customer satisfaction and loyalty.

Webinar: A 360° View of Value-Based Healthcare

For more than 40 years, healthcare costs in the United States have outpaced other nations. It would stand to reason that outcomes would be better, too. But research reveals that isn’t the case. A 2015 report by the Commonwealth Fund states that...

Who Should Become a CASC and Why?

CASC Certification is a significant endorsement of the skills and knowledge that are needed to effectively manage an ambulatory surgery center (ASC). We've already explored what it means to be CASC Certified and how to maintain your certification,

The Growing Importance of Data in ASCs

Q&A with Charlie Immordino of Ambulatory Surgery Center Consultants

Charlie Immordino, RN, CASC, is principal and president/CEO of Ambulatory Surgery Center Consultants, LLC, and an Accreditation Association for Ambulatory Health Care surveyor.

Three Steps to Prepare for the CASC Exam

The Certified Administrator Surgery Center (CASC) credential is a tangible way to demonstrate your deep understanding of the skills and knowledge required to be a successful ASC administrator. But in order to earn the certification, you must pass...

There's No "I" in Revenue Cycle Management

Ever heard the phrase, "You’re only as strong as your weakest link?" Taken literally, that’s the amount of physical force you need to break a metal chain; and you're not likely doing that at work every day. Metaphorically, it could translate to...

Building Your Revenue Cycle Dream Team: Woof, Chitter, or Roar?

In outpatient healthcare, revenue cycle management is only as good as the people working toward a strong revenue cycle. From the time you enter a claim to the minute it’s paid, a human chain springs into action. Collaboration is vital, and weak...

Sharing is Caring! Data Sharing and Revenue Cycle Management

Healthcare is the business of healing. However, outpatient facilities must still operate as an actual business and remain profitable in order to keep the doors open. But the times are changing, and the way that the clinical, financial, and...

Maintaining your CASC Certification: How and Why?

With the demand for experienced ASC administrators rising, many candidates are taking additional steps toward advancing their career by earning a Certified Administrator Surgery Center (CASC) credential. In a previous post, we covered the basics...

CASC Credentials: the Gold Standard for ASCs

Competition for the best Ambulatory Surgical Center (ASC) administration jobs is very competitive, and the field is growing rapidly. According to the Bureau of Labor Statistics, the demand for qualified Healthcare Administrators will increase by...

Improving ASC Inventory Management - 3 Initial Steps

Three Initial Steps

by Rhonda Hixson, Principle Solution Architect, AmkaiSolutions

EHR Certification Standards for ASCs

Steven Selde is the ASC Association's (ASCA) assistant regulatory counsel. In this position he assists with ASCA's regulatory and legislative activities and outreach with an emphasis on health IT related issues, and serves as a liaison for the...

ASC Focus Purchasing an EMR

Do your research before you buy 

By: Robert Kurtz

Although the Meaningful Use Program does not directly affect ASCs, the indirect effects are compelling ASCs to have a better understanding of EMRs, interoperability and the role of ASCs in the...

ICD-10 Update: How are ASCs doing?

Jessica Edmiston, BS, CPC, CASCC, is the senior vice president of performance review and an AHIMA-approved ICD-10-CM trainer with National Medical Billing Services (NMBS). NMBS provides billing and coding solutions for ambulatory surgery centers...

What to Know About the 2016 ASC Proposed Payment Rule

Kara Newbury is on the ASC Association's (ASCA) regulatory counsel. In this position, she spearheads ASCA’s federal regulatory efforts, primarily working with the Centers for Medicare & Medicaid Services.

The Biggest Challenges in Our ASCs: Q&A With Todd Logan of AmkaiSolutions

Todd Logan, MBA, CASC, national vice president of sales for AmkaiSolutions, will serve on a panel at the upcoming Becker's ASC Review's 13th Annual Spine, Orthopedic and Pain Management-Driven ASC Conference + The Future of Spine in Chicago that...

How Cloud-Based Solutions Can Work For Your ASC

When it comes to software affordability, a cloud based solution can be the best way to cut costs and lower total cost of ownership. Acquiring and maintaining a complex IT environment requires valuable time and financial resources. With changing...

Why Make the Switch to an EMR: Q&A with Ryan Crean, AmkaiCharts

Ryan Crean is product manager for AmkaiCharts at AmkaiSolutions.

How To Manage ASC Billing Processes Like a Pro

Becker's ASC Review's latest article on managing ASC Billing processes is an ode to efficiency and effectiveness. In the busy ambulatory surgery center environment, it's difficult to properly manage billing. Many ASC's are hoping to turn around...

Q&A with Memorial Spine & Neuroscience Center

Cheryl Bloode is director at Memorial Spine & Neuroscience Center in South Bend, Ind.

Avoid Major Cash Flow Disruption and Get Prepared for ICD-10

By Heidi Babb, Vice President of Revenue Cycle, Partners Medical Consulting

EMR Benefits of an EMR for Surgery Center Physicians

Joan Mckibben is administrator and director of nursing for Ambulatory Surgery Center of Somerset in Bridgewater, N.J.

Q&A with Susan Nance of Gateway Surgery Center

Susan Nance, RN, CASC, is administrator of Gateway Surgery Center in Phoenix, Ariz., a member of the AmSurg Corporation.

Q&A with Steve Henry of Surgery Center at Liberty Hospital

Steve Henry is administrator at Surgery Center at Liberty Hospital in Liberty, Mo.

5 Common ASC Coding and Billing Errors

By Rhonda Hixson, Director, Product Management, AmkaiOffice, AmkaiSolutions

An article recently appeared in Becker's ASC Review describing five frequent coding and billing errors that all ASCs should avoid.

Q&A with Howard Mullins of Triangle Orthopaedics Surgery Center

Howard Mullins, RN, CASC, is administrator/chief nursing officer of Triangle Orthopaedics Surgery Center in Raleigh, N.C. The single-specialty ASC opened and went live with both the AmkaiCharts electronic medical records system and AmkaiOffice...

Developing a Superior Product: Q&A with Rhonda Hixson of AmkaiSolutions

Rhonda Hixson is director of product management for AmkaiOffice at AmkaiSolutions.

Why They Switched to AmkaiSolutions: Q&A with Concord ASC

Beverly Primeau, RN, MBA, is administrator for Concord Ambulatory Surgery Center in Concord, N.H. Concord Ambulatory Surgery Center is a multi-specialty ASC providing procedures in ENT; orthopedics; plastic, reconstructive and cosmetic surgeries;...

Q&A with Tabitha Vaughn of St. Charles Surgery Center

Tabitha Vaughn is administrator at St. Charles Surgery Center in St. Charles, Mo. The ASC opened and went live with AmkaiCharts and AmkaiOffice in mid-2012.

Q&A with Kathy Allison of Covenant Community Pain Solutions

Kathy Allison, MHA, BSN, is vice president of Covenant Community Pain Solutions for ambulatory surgery center owner and operator Covenant Surgical Partners. Covenant has partnered with AmkaiSolutions since 2009.

Q&A with Carolina Center for Specialty Surgery

Brenda Page, RN, MBA, is director and Sarah Moffat is business office manager for Carolina Center for Specialty Surgery in Charlotte, N.C. They have been an AmkaiSolutions partner since 2010.

Making the Switch to EMR: Q&A with Anne Dean of The ADA Group

Anne Dean, RN, BSN, is founder of The ADA Group, a consulting firm based in DeLand, Fla., specializing in ambulatory surgical development and regulatory compliance for ASC state licensure, Medicare certification and ASC accreditation. 

Q&A with Steve Bowman of Mercy Outpatient Surgery Center

Steve Bowman, MHA, MBA, is administrator for Mercy Outpatient Surgery Center in Fort Smith, Ark. Mercy Outpatient Surgery Center is a multi-specialty ASC providing procedures in orthopedics, general surgery, otolaryngology (ENT), plastics,...

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#1 Ranked ASC EHR Vendor by Black Book for 4th Straight Year

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