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SIS Blog

Ambulatory Surgery Centers

4 Ways SIS Exchange Improves ASC Communication and Patient Engagement

ASC Coding Guidance: 2021 CPT Updates and Quick Tips

Patient Collections in 2021: Q&A with Jessica Nelson

 

SIS Is Back on the Road: Find Us at These Great Events in 2021

SIS Link: 4 Benefits That Improve the Scheduling Process

ASC Software Supports Rapid Growth at Busy Orthopedic ASC

SIS Showcase site Specialty Orthopaedics Surgery Center recently shared its success with using SIS Complete.

 

The Benefits of ASC-specific Software

For ASCs Using SIS Complete, Reporting ASC Quality Data is Effortless

Medicare Begins Recouping Advanced Payments from ASCs

 

SIS to Exhibit and Present at ASCA 2021 Virtual Conference

 

SIS Celebrates 25 Years of Delivering Surgical Technology

SIS Top Rated ASC EHR Vendor by Black Book for 6th Consecutive Year

What Makes Our Cloud-Based ASC Solution So User-Friendly? Find Out.

 

What You Need to Know When Opening a New Ambulatory Surgery Center

 

ASC Case Costing: Does a larger case volume always equal more money?

It might sound counterintuitive, but for an ambulatory surgery center (ASC), performing more cases doesn’t always mean making more money. If the total cost of a procedure exceeds the amount a payer will reimburse, the facility is the one that...

Medication Management in ASCs

 

In a digital world, why should your ASC still be using paper anesthesia processes?

Cybersecurity with SIS: A Conversation with John Goehle

 

From scheduling to patient recovery: Are you making the most out of the analytical data available from your EMR?

 

Lessons Learned from the Coronavirus Crisis

5 Easy Tips to Ensure the Right Choice for your ASC Software

Investing in ambulatory surgery center software can provide numerous benefits to an ASC. It can deliver deep insight into a surgery center's financial, clinical, and/or operational performance. It can automate previously manual processes. It can...

Top 10 Tips for Outsourcing Your Revenue Cycle…and Why Now is the Time

Last month I was invited to host a webinar, along with our Director of Revenue Cycle Services, Jessica Nelson, to educate our listeners on the benefits that outsourcing their revenue cycle can bring to their ambulatory surgery center (ASC), and...

Regulatory Compliance Checks: What Do I Have to Complete…and When?

 

Benefits of Cloud Software in a Cyber World

 

Cybersecurity Starts at the Top: The Importance of Having a Security Program

National ASC Month: 50 Years of the ASC Industry

Every August, individuals from the ambulatory surgery center (ASC) industry come together to celebrate National ASC Month. These celebrations are usually met with in-person facility tours and events that include local elected officials and afford...

Are You Prepared for a CMS COVID-19 Survey?

COVID-19 has all of us on edge. You may have gotten the virus – or you know someone who did. Your job may have been affected by furloughs, layoffs, financial hardships, and other stressful situations.

ASC Meetings & COVID-19

I’m a meeting person and given my role as Chief Nursing Officer, I get to attend many national and state industry conferences. Why? I thrive on educating, learning, and sharing how SIS solutions help ASCs. I also love to network and see industry...

Case Costing: 6 Key Value Points

I recently hosted a webinar: ASC Case Costing: Fundamentals and Best Practices in which I broke down the importance and usefulness of case costing, along with providing some “how-tos.” Before we dive in, it is important to understand what case...

SIS to Exhibit During ASCA 2020 Virtual Conference & Expo

Inventory Management: The Devil’s in the Details Synopsis and Q&A

I had the pleasure of hosting a webinar for Surgical Information Systems last week on inventory management. The objectives I set forth were simple: 1. Define the steps needed to build an inventory system within an ASC, 2. Describe the supply...

Infection Prevention Considerations When Coming Back from COVID-19

During a recent webinar I presented with Ann Geier, chief nursing officer for Surgical Information Systems, I covered the myriad areas of consideration for returning to normal ASC operations from an infection prevention perspective. As I was...

Staying Sane in Times of Great Change

 

Get Your ASC Ready for Temporary Closures & Reopenings with this SIS Checklist

There are so many things to remember when having to significantly reduce your case volumes, temporarily close your ASC, and then ultimately return to operations and reopen your facility. In an effort to help Ambulatory Surgery Centers and their...

SIS Ranks as #1 ASC EHR Vendor by Black Book for 5th Year

SIS solutions take top spot in 15 of the survey's 18 performance areas of operational excellence, leading to #1 ASC EHR vendor ranking for fifth consecutive year.

Days to Bill: Q&A with ASC Revenue Cycle Experts

Following a recent webinar presentation on "Days to Bill: Optimizing This Critical Key Performance Indicator," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of Revenue Cycle Services for SIS,...

5 Quick Tips to Enhance Your ASC's Financial Performance

Looking to give your ASC's financial performance a boost? These five tips can deliver a mix of short- and long-term improvements that can all contribute to a stronger bottom line.

SIS Sponsors the ASC Podcast With John Goehle

 

Surgical Information Systems (SIS), an industry leader focused exclusively on delivering perioperative IT to ambulatory surgery centers (ASCs) and hospitals, announces its sponsorship of the "ASC Podcast with John Goehle."

Can Your ASC Accomplish These 9 ASC Revenue Cycle Goals?

ASC business offices should strive to improve their performance, even when that performance is strong. By consistently setting and working toward goals that can enhance business office performance, ASCs will better set themselves up for short-...

10 Reasons Driving Ambulatory Surgery Center EHR Adoption

Today's ASCs find themselves under significant pressures. They are challenged by tightened reimbursement; growing competition for physicians, patients and staff; greater scrutiny by regulatory bodies; increased reporting requirements; and more.

6 Reasons to Consider Remote ASC Business Office Staff

Remote work is on the rise. As a Global Workplace Analytics and FlexJobs report notes, the number of people telecommuting in the United States increased 159% between 2005 and 2017. Between 2016 and 2017, remote work increased nearly 8%. Over the...

6 ASC Reimbursement Trends and Developments

Over just the past few years, there have been some substantial changes concerning ASC reimbursement. These have challenged many surgery centers to consider everything from the specific services they deliver to how they perform collections to...

Understanding Current ASC Trends and Developments

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "ASC Revenue Cycle 2019 Review and 2020 Forecast," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of Revenue...

Ann Geier on Staff Productivity for Outpatient Surgery Magazine

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, shares guidance to help ASCs more effectively complete small, essential jobs in a new article for Outpatient Surgery Magazine.

10 Tips to Improve ASC Coding

The consequences of poor coding in an ASC can be severe. Inaccurate coding can lead to lost revenue, unnecessary expenses, insurance audits, angry patients, and even trigger fraud investigations. Limiting the number of coding errors and quickly...

8 Ways SIS Charts Anesthesia Elevates ASC Performance

In October, SIS announced the launch of SIS Charts™ Anesthesia, an optional module for the SIS Complete™ comprehensive ASC technology solution. SIS Charts Anesthesia replaces paper anesthesia documentation with an electronic chart for all care...

6 Reasons ASC QAPI Studies Go Awry

With ASCs typically only performing a few quality assurance and performance improvement (QAPI) studies each year, all must be worthwhile and deliver valuable insights into an ASC's operations. But achieving these objectives is easier said than...

Improving ASC Coding Accuracy and Performance

Improving ASC Collections with ASC Technology

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Leveraging Technology to Enhance ASC Collections," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of Revenue...

10 Tips for ASC QAPI Success

While the purposes of quality assurance and performance improvement (QAPI) for ASCs are clear, achieving QAPI objectives can prove challenging. Failure to properly conduct QAPI studies can put an ASC into regulatory hot water with the Centers for...

Livonia Outpatient Surgery Center's COO on Adding New Technology

Jennifer Bednarchik is the chief operations officer for Livonia Outpatient Surgery Center in Livonia, Michigan, where she has worked since 2011. Livonia recently implemented SIS Complete™, the cloud-based ASC management and clinical documentation...

10 Tips to Leverage ASC Technology & Improve Your Revenue Cycle

Technology can greatly enhance an ASC's billing and collections efforts. Technology can improve claims completion and submission speed, boost staff productivity, decrease payment time, and reduce expenses, to name just a few ways the right...

ASCA Representatives Share Perspectives on Latest ASC Developments

The Ambulatory Surgery Center Association (ASCA) is the national voice for ASCs. Its staff works to ensure the interests of surgery centers are represented on the federal level and develops a wide range of resources to help ASCs deliver excellent...

Enhancing ASC QAPI Performance: Q&A with Daren Smith

Following a recent webinar presentation on "Stop Guessing, Start Measuring: Choosing Data-Based QAPI Study Topics," Daren Smith, director of ASC Solutions for Surgical Information Systems who previously worked as the director of clinical services...

Celebrating ASC Month: Surgery Centers Nationwide Raise Awareness

 

The conclusion of August brings with it the end of National ASC Month — a time designated by the Ambulatory Surgery Center Association (ASCA) to celebrate ASCs and the surgery center industry while raising awareness of the benefits ASCs provide...

10 Tips for Effective Billing By New ASCs

Opening a new surgery center requires a significant financial outlay for investors. There are those costs associated with developing the physical plant, purchasing equipment and supplies, and hiring and training staff. Once an ASC opens,...

Ann Geier on ASC Infection Prevention

Ann Geier, MS, RN, CNOR(E), CASC, is the chief nursing officer for Surgical Information Systems. She has worked in the ASC industry for more than 30 years and has been responsible for every aspect of ASC financial and clinical operations.

In...

Billing Preparation for New ASCs

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Billing on Day 1" Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of Revenue Cycle Services for SIS, fielded...

Why ASCs Should Select Ambulatory Software

When researching electronic health record (EHR) systems, ASCs will find that they seem to have a lot of options. On the surface, this would appear to be advantageous. After all, more choices should mean more opportunities to identify the...

Daren Smith Writes About QAPI Studies for ASC Focus

Daren Smith, director of ASC solutions for Surgical Information Systems, shares insight to help ASCs select the most appropriate quality assurance and performance improvement (QAPI) study topics in the June/July 2019 issue of ASC Focus.

Keeping Your ASC's Claims Clean

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Cleaning Up Your Claims: Techniques, Tips, and Tools," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of...

8 Benefits of Modern Ambulatory Surgery Center (ASC) Software

Over the past several years, the ASC industry has experienced significant changes. Patient responsibility is on the rise as high-deductible health plans continue to gain traction in the insurance market, and payers and employers shift more of the...

SIS Launches SIS Complete™ Cloud-Based Software for ASCs

 

The combination of ASC management, clinical documentation, patient engagement, and physician mobile capabilities on a single database cloud platform redefines expectations for ASC software

10 Tips for ASCs to Improve the Patient Collections Process

Patient financial responsibility after insurance is growing at a rapid rate and showing no signs of slowing down. With patients increasingly responsible for a greater portion of their healthcare costs, ASCs must effectively collect these higher...

Improving ASC Patient Collections and Satisfaction (Part 2)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

Improving ASC Patient Collections and Satisfaction (Part 1)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

SIS Experts Discuss Importance of Electronic Documentation in ASCs

 

SIS’ Ann Geier, MS, RN, CNOR, CASC, chief nursing officer and Daren Smith, BSN, RN, director of ASC solutions discuss the role electronic documentation plays in ambulatory surgery centers and take a look at the changing trends in a new article*...

SIS Ranks as #1 ASC EHR Vendor by Black Book for 4th Year

SIS solutions take top spot in 14 of the survey's 18 performance areas of operational excellence, leading to #1 ASC EHR vendor ranking for fourth consecutive year.

ATLANTA – March 26, 2019 – Surgical Information Systems (SIS), an industry leader...

Role of the Governing Board in ASC Infection Control & Prevention

An ASC's governing board plays a pivotal role in supporting a center's efforts to keep patients and staff safe from infections and maintain compliance with rules and regulations (e.g., Medicare, accreditation). Here are 10 of a governing body's...

8 ASC Management Tips That Deliver Results

ASC management is no easy task. Besides overseeing the operations of a facility expected to provide exceptional surgical care that delivers optimal outcomes, management must work to meet the needs of its physicians while also overseeing a diverse...

10 Tips for ASCs to Better Leverage KPIs and Benchmarking

How do you know if your ASC's business is doing well? Not just think you know, but how do you really know? That's where data comes in. Only by collecting appropriate data on key performance indicators (KPI) and then measuring your performance can...

Ann Geier Discusses ASC Management, Succession Planning for AORN

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides tips on ASC management and succession planning in two articles recently published by the Association of periOperative Registered Nurses (AORN).

10 Tips for ASCs to Reduce Denials and Improve Appeals

Denied claims are an unfortunate but accepted fact of life for any ASC. If you submit claims to payers, you will receive denials. Some are likely to be justified; others not. But what does not — and should not — be accepted is receiving no...

Tips to Help Secure Management Support for CASC

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides guidance to help ASC professionals interested in and planning to pursue the Certified Administrator Surgery Center (CASC) credential secure support...

10 Benefits of a Robust ASC Patient Survey Program

While ASCs have long asked patients to complete surveys following procedures, administrators and staff often paid insufficient attention to the results. 

Choosing the Right Ambulatory Surgery Center Software

Investing in ambulatory surgery center software can provide numerous benefits to an ASC. It can deliver deep insight into a surgery center's financial, clinical, and/or operational performance. It can automate previously manual processes. It can...

Daren Smith to Present ASCA Webinar on ASC Physician Succession

Daren Smith, RN, director of ASC solutions for Surgical Information Systems, will present the webinar "When a Physician Leaves: Strategies for Surviving and Thriving" as part of the Ambulatory Surgery Center Association (ASCA) 2018 webinar series.

4 Advantages of Performing Case Costing in ASCs

Case costing is a critical process for ensuring an ASC remains financially viable and successful. While it can be a lengthy process, there are numerous reasons why any time spent on case costing should be considered time well spent.

In Celebration of National ASC Month: Raising Awareness of Surgery Centers

August is National ASC Month. Designated by the Ambulatory Surgery Center Association (ASCA), National ASC Month is intended to celebrate ASCs and the ASC industry and help raise awareness of the multitude of benefits surgery centers deliver to...

3 Steps to Maintaining Your ASC Accreditation

Earning ASC accreditation can serve multiple purposes. By working to meet accreditation standards, ASCs are more likely to keep patients and staff safe. Accreditation is a way of demonstrating that an ASC is committed to delivering high-quality...

Boosting Staff Productivity Across the Generations: Q&A with Ann Geier

Following my recent presentation during a webinar hosted by SIS on "Boosting Staff Productivity: Getting the Most Out of Each Generation," I was asked three terrific questions. Here they are, along with my responses, summarized for readability.

6 Tips for Improving ASC Relationships with Payors

Developing a strong relationship with your ASC's payors can yield significant benefits. It may help you secure better contracts and reimbursement rates. You may find it easier to address problems associated with denials and other billing...

5 Challenges to Providing Effective Infection Control Training

As part of their efforts to ensure safety and maintain compliance with regulations from the Centers for Medicare & Medicaid Services (CMS), ASCs are expected to provide infection prevention and control training for their staff. Staff members who...

5 Barriers to Replacing a Volume Leader in an ASC

There are two scenarios in which ASC leadership will typically find itself under pressure to replace a surgeon who contributes significant case volume. The first — and preferable — scenario is a scheduled exiting from the ASC, such as one tied to...

ASC Administrator Burnout: 3 Warning Signs

You've been working as the administrator of an ASC for several years, and you're good at it. Your ASC performs well. Physicians and staff are happy. Outcomes are excellent. Distributions are consistent. But for some reason, it's becoming more...

6 Do's and Don'ts of an Effective ASC Orientation Process

Staff orientation in an ASC is more than just a requirement of state and accreditation surveyors. It is vital to delivering quality care, promoting safe practices, encouraging teamwork and securing buy-in of an ASC's mission and culture. Missteps...

Ask an ASC Professional: Looking Back on 2017, Forward into 2018

An interview with six ASC professionals

2018 Challenges for ASCs: Interview with ASCA Experts

Kara Newbury is the Ambulatory Surgery Center Association’s (ASCA) regulatory counsel. In this position, she spearheads ASCA’s federal regulatory efforts, primarily working with the Centers for Medicare & Medicaid Services (CMS). Heather Ashby is...

10-Step Process for a Successful ASC QAPI Program

While the various ASC accreditation organizations (e.g., AAAHC, The Joint Commission) have different standards they expect accredited surgery centers to meet, one area these organizations agree upon is how ASCs should approach quality assurance...

5 Reasons ASC QAPI Projects Fail and Tips to Avoid Them

There are several reasons for ambulatory surgery centers (ASCs) to invest the time and resources in developing a robust quality assurance performance improvement (QAPI) program. The development, implementation and maintenance of an ongoing,...

SIS Thought Leaders to Present at Ohio Association of ASC Conference

SIS joins ASC industry professionals from throughout Ohio for this three-day event in Columbus.

How to Develop an IT Disaster Response Plan at your ASC: 8 Steps to Take

In the wake of Hurricane Harvey and Hurricane Irma expected to hit the Florida coast this weekend, we thought it would be a good idea to reissue this post from last year.

Managing your ASC’s QI Program

Quality Improvement studies can be an effective way to improve the clinical, administrative, and financial operations of your ambulatory surgery center. But when it comes to implementing an effective quality improvement program, many ASCs don’t...

The Importance of National ASC Week: Q&A with Danielle Kaster of ASCA

Q: What is National ASC Week?

Danielle Kaster: Each year, members of Congress typically spend the entire month of August in their home states, taking advantage of opportunities to meet with their constituents and gain a better understanding of...

CDC Updates Surgical Site Infection Guideline: 4 Key Takeaways for ASCs

The Centers for Disease Control and Prevention (CDC) recently updated its "Guideline for the Prevention of Surgical Site Infection (SSI)." The 2017 version of the guideline, published in the JAMA Surgery journal, updates the last version,...

My Non-Traditional CASC Path: Meet Rebecca Paine

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they don’t all have traditional healthcare backgrounds. In this blog series, we'll...

Reduce Supply Costs in Your Independent ASC

Since materials represent the second highest expense for most ASCs, trailing staffing costs, the money and time lost due to poor materials management can add up quickly. On a positive note, this also means even small improvements to a poorly run...

Using Lean Six Sigma to Improve Efficiency at Your ASC

Lean Six Sigma combines the concept of lean production, a waste-elimination method often associated with the Toyota Production System, and Six Sigma, a set of process improvement techniques and tools developed by an engineer for Motorola.

ASCA 2017: What to Expect at This Year’s Meeting

From May 3-6, administrative and clinical professionals from ambulatory surgery centers (ASCs) across the country will convene in Washington, D.C. for ASCA 2017, the premier meeting for the ASC industry hosted by the Ambulatory Surgery Center...

Amkai Releases Latest Version of ASC Practice Management Solution

AmkaiOffice Version 3.19 delivers enhanced claims management functionality to help ASCs more effectively manage high volumes and optimize productivity

Enhancements to the AmkaiOffice Electronic Remittance Posting (ERP) module enables ASCs to...

4 Ways SIS Exchange Improves ASC Communication and Patient Engagement

ASC Coding Guidance: 2021 CPT Updates and Quick Tips

Patient Collections in 2021: Q&A with Jessica Nelson

 

SIS Is Back on the Road: Find Us at These Great Events in 2021

SIS Link: 4 Benefits That Improve the Scheduling Process

ASC Software Supports Rapid Growth at Busy Orthopedic ASC

SIS Showcase site Specialty Orthopaedics Surgery Center recently shared its success with using SIS Complete.

 

The Benefits of ASC-specific Software

For ASCs Using SIS Complete, Reporting ASC Quality Data is Effortless

Medicare Begins Recouping Advanced Payments from ASCs

 

SIS to Exhibit and Present at ASCA 2021 Virtual Conference

 

SIS Celebrates 25 Years of Delivering Surgical Technology

SIS Top Rated ASC EHR Vendor by Black Book for 6th Consecutive Year

What Makes Our Cloud-Based ASC Solution So User-Friendly? Find Out.

 

What You Need to Know When Opening a New Ambulatory Surgery Center

 

ASC Case Costing: Does a larger case volume always equal more money?

It might sound counterintuitive, but for an ambulatory surgery center (ASC), performing more cases doesn’t always mean making more money. If the total cost of a procedure exceeds the amount a payer will reimburse, the facility is the one that...

Medication Management in ASCs

 

In a digital world, why should your ASC still be using paper anesthesia processes?

Cybersecurity with SIS: A Conversation with John Goehle

 

From scheduling to patient recovery: Are you making the most out of the analytical data available from your EMR?

 

Lessons Learned from the Coronavirus Crisis

5 Easy Tips to Ensure the Right Choice for your ASC Software

Investing in ambulatory surgery center software can provide numerous benefits to an ASC. It can deliver deep insight into a surgery center's financial, clinical, and/or operational performance. It can automate previously manual processes. It can...

Top 10 Tips for Outsourcing Your Revenue Cycle…and Why Now is the Time

Last month I was invited to host a webinar, along with our Director of Revenue Cycle Services, Jessica Nelson, to educate our listeners on the benefits that outsourcing their revenue cycle can bring to their ambulatory surgery center (ASC), and...

Regulatory Compliance Checks: What Do I Have to Complete…and When?

 

Benefits of Cloud Software in a Cyber World

 

Cybersecurity Starts at the Top: The Importance of Having a Security Program

National ASC Month: 50 Years of the ASC Industry

Every August, individuals from the ambulatory surgery center (ASC) industry come together to celebrate National ASC Month. These celebrations are usually met with in-person facility tours and events that include local elected officials and afford...

Are You Prepared for a CMS COVID-19 Survey?

COVID-19 has all of us on edge. You may have gotten the virus – or you know someone who did. Your job may have been affected by furloughs, layoffs, financial hardships, and other stressful situations.

ASC Meetings & COVID-19

I’m a meeting person and given my role as Chief Nursing Officer, I get to attend many national and state industry conferences. Why? I thrive on educating, learning, and sharing how SIS solutions help ASCs. I also love to network and see industry...

Case Costing: 6 Key Value Points

I recently hosted a webinar: ASC Case Costing: Fundamentals and Best Practices in which I broke down the importance and usefulness of case costing, along with providing some “how-tos.” Before we dive in, it is important to understand what case...

SIS to Exhibit During ASCA 2020 Virtual Conference & Expo

Inventory Management: The Devil’s in the Details Synopsis and Q&A

I had the pleasure of hosting a webinar for Surgical Information Systems last week on inventory management. The objectives I set forth were simple: 1. Define the steps needed to build an inventory system within an ASC, 2. Describe the supply...

Infection Prevention Considerations When Coming Back from COVID-19

During a recent webinar I presented with Ann Geier, chief nursing officer for Surgical Information Systems, I covered the myriad areas of consideration for returning to normal ASC operations from an infection prevention perspective. As I was...

Staying Sane in Times of Great Change

 

Get Your ASC Ready for Temporary Closures & Reopenings with this SIS Checklist

There are so many things to remember when having to significantly reduce your case volumes, temporarily close your ASC, and then ultimately return to operations and reopen your facility. In an effort to help Ambulatory Surgery Centers and their...

SIS Ranks as #1 ASC EHR Vendor by Black Book for 5th Year

SIS solutions take top spot in 15 of the survey's 18 performance areas of operational excellence, leading to #1 ASC EHR vendor ranking for fifth consecutive year.

Days to Bill: Q&A with ASC Revenue Cycle Experts

Following a recent webinar presentation on "Days to Bill: Optimizing This Critical Key Performance Indicator," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of Revenue Cycle Services for SIS,...

5 Quick Tips to Enhance Your ASC's Financial Performance

Looking to give your ASC's financial performance a boost? These five tips can deliver a mix of short- and long-term improvements that can all contribute to a stronger bottom line.

SIS Sponsors the ASC Podcast With John Goehle

 

Surgical Information Systems (SIS), an industry leader focused exclusively on delivering perioperative IT to ambulatory surgery centers (ASCs) and hospitals, announces its sponsorship of the "ASC Podcast with John Goehle."

Can Your ASC Accomplish These 9 ASC Revenue Cycle Goals?

ASC business offices should strive to improve their performance, even when that performance is strong. By consistently setting and working toward goals that can enhance business office performance, ASCs will better set themselves up for short-...

10 Reasons Driving Ambulatory Surgery Center EHR Adoption

Today's ASCs find themselves under significant pressures. They are challenged by tightened reimbursement; growing competition for physicians, patients and staff; greater scrutiny by regulatory bodies; increased reporting requirements; and more.

6 Reasons to Consider Remote ASC Business Office Staff

Remote work is on the rise. As a Global Workplace Analytics and FlexJobs report notes, the number of people telecommuting in the United States increased 159% between 2005 and 2017. Between 2016 and 2017, remote work increased nearly 8%. Over the...

6 ASC Reimbursement Trends and Developments

Over just the past few years, there have been some substantial changes concerning ASC reimbursement. These have challenged many surgery centers to consider everything from the specific services they deliver to how they perform collections to...

Understanding Current ASC Trends and Developments

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "ASC Revenue Cycle 2019 Review and 2020 Forecast," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of Revenue...

Ann Geier on Staff Productivity for Outpatient Surgery Magazine

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, shares guidance to help ASCs more effectively complete small, essential jobs in a new article for Outpatient Surgery Magazine.

10 Tips to Improve ASC Coding

The consequences of poor coding in an ASC can be severe. Inaccurate coding can lead to lost revenue, unnecessary expenses, insurance audits, angry patients, and even trigger fraud investigations. Limiting the number of coding errors and quickly...

8 Ways SIS Charts Anesthesia Elevates ASC Performance

In October, SIS announced the launch of SIS Charts™ Anesthesia, an optional module for the SIS Complete™ comprehensive ASC technology solution. SIS Charts Anesthesia replaces paper anesthesia documentation with an electronic chart for all care...

6 Reasons ASC QAPI Studies Go Awry

With ASCs typically only performing a few quality assurance and performance improvement (QAPI) studies each year, all must be worthwhile and deliver valuable insights into an ASC's operations. But achieving these objectives is easier said than...

Improving ASC Coding Accuracy and Performance

Improving ASC Collections with ASC Technology

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Leveraging Technology to Enhance ASC Collections," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of Revenue...

10 Tips for ASC QAPI Success

While the purposes of quality assurance and performance improvement (QAPI) for ASCs are clear, achieving QAPI objectives can prove challenging. Failure to properly conduct QAPI studies can put an ASC into regulatory hot water with the Centers for...

Livonia Outpatient Surgery Center's COO on Adding New Technology

Jennifer Bednarchik is the chief operations officer for Livonia Outpatient Surgery Center in Livonia, Michigan, where she has worked since 2011. Livonia recently implemented SIS Complete™, the cloud-based ASC management and clinical documentation...

10 Tips to Leverage ASC Technology & Improve Your Revenue Cycle

Technology can greatly enhance an ASC's billing and collections efforts. Technology can improve claims completion and submission speed, boost staff productivity, decrease payment time, and reduce expenses, to name just a few ways the right...

ASCA Representatives Share Perspectives on Latest ASC Developments

The Ambulatory Surgery Center Association (ASCA) is the national voice for ASCs. Its staff works to ensure the interests of surgery centers are represented on the federal level and develops a wide range of resources to help ASCs deliver excellent...

Enhancing ASC QAPI Performance: Q&A with Daren Smith

Following a recent webinar presentation on "Stop Guessing, Start Measuring: Choosing Data-Based QAPI Study Topics," Daren Smith, director of ASC Solutions for Surgical Information Systems who previously worked as the director of clinical services...

Celebrating ASC Month: Surgery Centers Nationwide Raise Awareness

 

The conclusion of August brings with it the end of National ASC Month — a time designated by the Ambulatory Surgery Center Association (ASCA) to celebrate ASCs and the surgery center industry while raising awareness of the benefits ASCs provide...

10 Tips for Effective Billing By New ASCs

Opening a new surgery center requires a significant financial outlay for investors. There are those costs associated with developing the physical plant, purchasing equipment and supplies, and hiring and training staff. Once an ASC opens,...

Ann Geier on ASC Infection Prevention

Ann Geier, MS, RN, CNOR(E), CASC, is the chief nursing officer for Surgical Information Systems. She has worked in the ASC industry for more than 30 years and has been responsible for every aspect of ASC financial and clinical operations.

In...

Billing Preparation for New ASCs

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Billing on Day 1" Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of Revenue Cycle Services for SIS, fielded...

Why ASCs Should Select Ambulatory Software

When researching electronic health record (EHR) systems, ASCs will find that they seem to have a lot of options. On the surface, this would appear to be advantageous. After all, more choices should mean more opportunities to identify the...

Daren Smith Writes About QAPI Studies for ASC Focus

Daren Smith, director of ASC solutions for Surgical Information Systems, shares insight to help ASCs select the most appropriate quality assurance and performance improvement (QAPI) study topics in the June/July 2019 issue of ASC Focus.

Keeping Your ASC's Claims Clean

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Cleaning Up Your Claims: Techniques, Tips, and Tools," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of...

8 Benefits of Modern Ambulatory Surgery Center (ASC) Software

Over the past several years, the ASC industry has experienced significant changes. Patient responsibility is on the rise as high-deductible health plans continue to gain traction in the insurance market, and payers and employers shift more of the...

SIS Launches SIS Complete™ Cloud-Based Software for ASCs

 

The combination of ASC management, clinical documentation, patient engagement, and physician mobile capabilities on a single database cloud platform redefines expectations for ASC software

10 Tips for ASCs to Improve the Patient Collections Process

Patient financial responsibility after insurance is growing at a rapid rate and showing no signs of slowing down. With patients increasingly responsible for a greater portion of their healthcare costs, ASCs must effectively collect these higher...

Improving ASC Patient Collections and Satisfaction (Part 2)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

Improving ASC Patient Collections and Satisfaction (Part 1)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

SIS Experts Discuss Importance of Electronic Documentation in ASCs

 

SIS’ Ann Geier, MS, RN, CNOR, CASC, chief nursing officer and Daren Smith, BSN, RN, director of ASC solutions discuss the role electronic documentation plays in ambulatory surgery centers and take a look at the changing trends in a new article*...

SIS Ranks as #1 ASC EHR Vendor by Black Book for 4th Year

SIS solutions take top spot in 14 of the survey's 18 performance areas of operational excellence, leading to #1 ASC EHR vendor ranking for fourth consecutive year.

ATLANTA – March 26, 2019 – Surgical Information Systems (SIS), an industry leader...

Role of the Governing Board in ASC Infection Control & Prevention

An ASC's governing board plays a pivotal role in supporting a center's efforts to keep patients and staff safe from infections and maintain compliance with rules and regulations (e.g., Medicare, accreditation). Here are 10 of a governing body's...

8 ASC Management Tips That Deliver Results

ASC management is no easy task. Besides overseeing the operations of a facility expected to provide exceptional surgical care that delivers optimal outcomes, management must work to meet the needs of its physicians while also overseeing a diverse...

10 Tips for ASCs to Better Leverage KPIs and Benchmarking

How do you know if your ASC's business is doing well? Not just think you know, but how do you really know? That's where data comes in. Only by collecting appropriate data on key performance indicators (KPI) and then measuring your performance can...

Ann Geier Discusses ASC Management, Succession Planning for AORN

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides tips on ASC management and succession planning in two articles recently published by the Association of periOperative Registered Nurses (AORN).

10 Tips for ASCs to Reduce Denials and Improve Appeals

Denied claims are an unfortunate but accepted fact of life for any ASC. If you submit claims to payers, you will receive denials. Some are likely to be justified; others not. But what does not — and should not — be accepted is receiving no...

Tips to Help Secure Management Support for CASC

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides guidance to help ASC professionals interested in and planning to pursue the Certified Administrator Surgery Center (CASC) credential secure support...

10 Benefits of a Robust ASC Patient Survey Program

While ASCs have long asked patients to complete surveys following procedures, administrators and staff often paid insufficient attention to the results. 

Choosing the Right Ambulatory Surgery Center Software

Investing in ambulatory surgery center software can provide numerous benefits to an ASC. It can deliver deep insight into a surgery center's financial, clinical, and/or operational performance. It can automate previously manual processes. It can...

Daren Smith to Present ASCA Webinar on ASC Physician Succession

Daren Smith, RN, director of ASC solutions for Surgical Information Systems, will present the webinar "When a Physician Leaves: Strategies for Surviving and Thriving" as part of the Ambulatory Surgery Center Association (ASCA) 2018 webinar series.

4 Advantages of Performing Case Costing in ASCs

Case costing is a critical process for ensuring an ASC remains financially viable and successful. While it can be a lengthy process, there are numerous reasons why any time spent on case costing should be considered time well spent.

In Celebration of National ASC Month: Raising Awareness of Surgery Centers

August is National ASC Month. Designated by the Ambulatory Surgery Center Association (ASCA), National ASC Month is intended to celebrate ASCs and the ASC industry and help raise awareness of the multitude of benefits surgery centers deliver to...

3 Steps to Maintaining Your ASC Accreditation

Earning ASC accreditation can serve multiple purposes. By working to meet accreditation standards, ASCs are more likely to keep patients and staff safe. Accreditation is a way of demonstrating that an ASC is committed to delivering high-quality...

Boosting Staff Productivity Across the Generations: Q&A with Ann Geier

Following my recent presentation during a webinar hosted by SIS on "Boosting Staff Productivity: Getting the Most Out of Each Generation," I was asked three terrific questions. Here they are, along with my responses, summarized for readability.

6 Tips for Improving ASC Relationships with Payors

Developing a strong relationship with your ASC's payors can yield significant benefits. It may help you secure better contracts and reimbursement rates. You may find it easier to address problems associated with denials and other billing...

5 Challenges to Providing Effective Infection Control Training

As part of their efforts to ensure safety and maintain compliance with regulations from the Centers for Medicare & Medicaid Services (CMS), ASCs are expected to provide infection prevention and control training for their staff. Staff members who...

5 Barriers to Replacing a Volume Leader in an ASC

There are two scenarios in which ASC leadership will typically find itself under pressure to replace a surgeon who contributes significant case volume. The first — and preferable — scenario is a scheduled exiting from the ASC, such as one tied to...

ASC Administrator Burnout: 3 Warning Signs

You've been working as the administrator of an ASC for several years, and you're good at it. Your ASC performs well. Physicians and staff are happy. Outcomes are excellent. Distributions are consistent. But for some reason, it's becoming more...

6 Do's and Don'ts of an Effective ASC Orientation Process

Staff orientation in an ASC is more than just a requirement of state and accreditation surveyors. It is vital to delivering quality care, promoting safe practices, encouraging teamwork and securing buy-in of an ASC's mission and culture. Missteps...

Ask an ASC Professional: Looking Back on 2017, Forward into 2018

An interview with six ASC professionals

2018 Challenges for ASCs: Interview with ASCA Experts

Kara Newbury is the Ambulatory Surgery Center Association’s (ASCA) regulatory counsel. In this position, she spearheads ASCA’s federal regulatory efforts, primarily working with the Centers for Medicare & Medicaid Services (CMS). Heather Ashby is...

10-Step Process for a Successful ASC QAPI Program

While the various ASC accreditation organizations (e.g., AAAHC, The Joint Commission) have different standards they expect accredited surgery centers to meet, one area these organizations agree upon is how ASCs should approach quality assurance...

5 Reasons ASC QAPI Projects Fail and Tips to Avoid Them

There are several reasons for ambulatory surgery centers (ASCs) to invest the time and resources in developing a robust quality assurance performance improvement (QAPI) program. The development, implementation and maintenance of an ongoing,...

SIS Thought Leaders to Present at Ohio Association of ASC Conference

SIS joins ASC industry professionals from throughout Ohio for this three-day event in Columbus.

How to Develop an IT Disaster Response Plan at your ASC: 8 Steps to Take

In the wake of Hurricane Harvey and Hurricane Irma expected to hit the Florida coast this weekend, we thought it would be a good idea to reissue this post from last year.

Managing your ASC’s QI Program

Quality Improvement studies can be an effective way to improve the clinical, administrative, and financial operations of your ambulatory surgery center. But when it comes to implementing an effective quality improvement program, many ASCs don’t...

The Importance of National ASC Week: Q&A with Danielle Kaster of ASCA

Q: What is National ASC Week?

Danielle Kaster: Each year, members of Congress typically spend the entire month of August in their home states, taking advantage of opportunities to meet with their constituents and gain a better understanding of...

CDC Updates Surgical Site Infection Guideline: 4 Key Takeaways for ASCs

The Centers for Disease Control and Prevention (CDC) recently updated its "Guideline for the Prevention of Surgical Site Infection (SSI)." The 2017 version of the guideline, published in the JAMA Surgery journal, updates the last version,...

My Non-Traditional CASC Path: Meet Rebecca Paine

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they don’t all have traditional healthcare backgrounds. In this blog series, we'll...

Reduce Supply Costs in Your Independent ASC

Since materials represent the second highest expense for most ASCs, trailing staffing costs, the money and time lost due to poor materials management can add up quickly. On a positive note, this also means even small improvements to a poorly run...

Using Lean Six Sigma to Improve Efficiency at Your ASC

Lean Six Sigma combines the concept of lean production, a waste-elimination method often associated with the Toyota Production System, and Six Sigma, a set of process improvement techniques and tools developed by an engineer for Motorola.

ASCA 2017: What to Expect at This Year’s Meeting

From May 3-6, administrative and clinical professionals from ambulatory surgery centers (ASCs) across the country will convene in Washington, D.C. for ASCA 2017, the premier meeting for the ASC industry hosted by the Ambulatory Surgery Center...

Amkai Releases Latest Version of ASC Practice Management Solution

AmkaiOffice Version 3.19 delivers enhanced claims management functionality to help ASCs more effectively manage high volumes and optimize productivity

Enhancements to the AmkaiOffice Electronic Remittance Posting (ERP) module enables ASCs to...

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#1 Ranked ASC EHR Vendor by Black Book for 6th Straight Year

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