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SIS Blog

Why ASCs Should Select Ambulatory Software

When researching electronic health record (EHR) systems, ASCs will find that they seem to have a lot of options. On the surface, this would appear to be advantageous. After all, more choices should mean more opportunities to identify the...

Daren Smith Writes About QAPI Studies for ASC Focus

Daren Smith, director of ASC solutions for Surgical Information Systems, shares insight to help ASCs select the most appropriate quality assurance and performance improvement (QAPI) study topics in the June/July 2019 issue of ASC Focus.

Keeping Your ASC's Claims Clean

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Cleaning Up Your Claims: Techniques, Tips, and Tools," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of...

8 Benefits of Modern Ambulatory Surgery Center (ASC) Software

Over the past several years, the ASC industry has experienced significant changes. Patient responsibility is on the rise as high-deductible health plans continue to gain traction in the insurance market, and payers and employers shift more of the...

SIS Launches SIS Complete™ Cloud-Based Software for ASCs

 

The combination of ASC management, clinical documentation, patient engagement, and physician mobile capabilities on a single database cloud platform redefines expectations for ASC software

10 Tips for ASCs to Improve the Patient Collections Process

Patient financial responsibility after insurance is growing at a rapid rate and showing no signs of slowing down. With patients increasingly responsible for a greater portion of their healthcare costs, ASCs must effectively collect these higher...

Improving ASC Patient Collections and Satisfaction (Part 2)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

Improving ASC Patient Collections and Satisfaction (Part 1)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

SIS Experts Discuss Importance of Electronic Documentation in ASCs

 

SIS’ Ann Geier, MS, RN, CNOR, CASC, chief nursing officer and Daren Smith, BSN, RN, director of ASC solutions discuss the role electronic documentation plays in ambulatory surgery centers and take a look at the changing trends in a new article*...

SIS Ranks as #1 ASC EHR Vendor by Black Book for 4th Year

SIS solutions take top spot in 14 of the survey's 18 performance areas of operational excellence, leading to #1 ASC EHR vendor ranking for fourth consecutive year.

ATLANTA – March 26, 2019 – Surgical Information Systems (SIS), an industry leader...

Role of the Governing Board in ASC Infection Control & Prevention

An ASC's governing board plays a pivotal role in supporting a center's efforts to keep patients and staff safe from infections and maintain compliance with rules and regulations (e.g., Medicare, accreditation). Here are 10 of a governing body's...

8 ASC Management Tips That Deliver Results

ASC management is no easy task. Besides overseeing the operations of a facility expected to provide exceptional surgical care that delivers optimal outcomes, management must work to meet the needs of its physicians while also overseeing a diverse...

10 Tips for ASCs to Better Leverage KPIs and Benchmarking

How do you know if your ASC's business is doing well? Not just think you know, but how do you really know? That's where data comes in. Only by collecting appropriate data on key performance indicators (KPI) and then measuring your performance can...

Ann Geier Discusses ASC Management, Succession Planning for AORN

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides tips on ASC management and succession planning in two articles recently published by the Association of periOperative Registered Nurses (AORN).

10 Tips for ASCs to Reduce Denials and Improve Appeals

Denied claims are an unfortunate but accepted fact of life for any ASC. If you submit claims to payers, you will receive denials. Some are likely to be justified; others not. But what does not — and should not — be accepted is receiving no...

Tips to Help Secure Management Support for CASC

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides guidance to help ASC professionals interested in and planning to pursue the Certified Administrator Surgery Center (CASC) credential secure support...

10 Benefits of a Robust ASC Patient Survey Program

While ASCs have long asked patients to complete surveys following procedures, administrators and staff often paid insufficient attention to the results. 

Choosing the Right Ambulatory Surgery Center Software

Investing in ambulatory surgery center software can provide numerous benefits to an ASC. It can deliver deep insight into a surgery center's financial, clinical, and/or operational performance. It can automate previously manual processes. It can...

Daren Smith to Present ASCA Webinar on ASC Physician Succession

Daren Smith, RN, director of ASC solutions for Surgical Information Systems, will present the webinar "When a Physician Leaves: Strategies for Surviving and Thriving" as part of the Ambulatory Surgery Center Association (ASCA) 2018 webinar series.

4 Advantages of Performing Case Costing in ASCs

Case costing is a critical process for ensuring an ASC remains financially viable and successful. While it can be a lengthy process, there are numerous reasons why any time spent on case costing should be considered time well spent.

In Celebration of National ASC Month: Raising Awareness of Surgery Centers

August is National ASC Month. Designated by the Ambulatory Surgery Center Association (ASCA), National ASC Month is intended to celebrate ASCs and the ASC industry and help raise awareness of the multitude of benefits surgery centers deliver to...

3 Steps to Maintaining Your ASC Accreditation

Earning ASC accreditation can serve multiple purposes. By working to meet accreditation standards, ASCs are more likely to keep patients and staff safe. Accreditation is a way of demonstrating that an ASC is committed to delivering high-quality...

Boosting Staff Productivity Across the Generations: Q&A with Ann Geier

Following my recent presentation during a webinar hosted by SIS on "Boosting Staff Productivity: Getting the Most Out of Each Generation," I was asked three terrific questions. Here they are, along with my responses, summarized for readability.

6 Tips for Improving ASC Relationships with Payors

Developing a strong relationship with your ASC's payors can yield significant benefits. It may help you secure better contracts and reimbursement rates. You may find it easier to address problems associated with denials and other billing...

5 Challenges to Providing Effective Infection Control Training

As part of their efforts to ensure safety and maintain compliance with regulations from the Centers for Medicare & Medicaid Services (CMS), ASCs are expected to provide infection prevention and control training for their staff. Staff members who...

5 Barriers to Replacing a Volume Leader in an ASC

There are two scenarios in which ASC leadership will typically find itself under pressure to replace a surgeon who contributes significant case volume. The first — and preferable — scenario is a scheduled exiting from the ASC, such as one tied to...

6 Do's and Don'ts of an Effective ASC Orientation Process

Staff orientation in an ASC is more than just a requirement of state and accreditation surveyors. It is vital to delivering quality care, promoting safe practices, encouraging teamwork and securing buy-in of an ASC's mission and culture. Missteps...

Ask an ASC Professional: Looking Back on 2017, Forward into 2018

An interview with six ASC professionals

2018 Challenges for ASCs: Interview with ASCA Experts

Kara Newbury is the Ambulatory Surgery Center Association’s (ASCA) regulatory counsel. In this position, she spearheads ASCA’s federal regulatory efforts, primarily working with the Centers for Medicare & Medicaid Services (CMS). Heather Ashby is...

10-Step Process for a Successful ASC QAPI Program

While the various ASC accreditation organizations (e.g., AAAHC, The Joint Commission) have different standards they expect accredited surgery centers to meet, one area these organizations agree upon is how ASCs should approach quality assurance...

5 Reasons ASC QAPI Projects Fail and Tips to Avoid Them

There are several reasons for ambulatory surgery centers (ASCs) to invest the time and resources in developing a robust quality assurance performance improvement (QAPI) program. The development, implementation and maintenance of an ongoing,...

SIS Thought Leaders to Present at Ohio Association of ASC Conference

SIS joins ASC industry professionals from throughout Ohio for this three-day event in Columbus.

How to Develop an IT Disaster Response Plan at your ASC: 8 Steps to Take

In the wake of Hurricane Harvey and Hurricane Irma expected to hit the Florida coast this weekend, we thought it would be a good idea to reissue this post from last year.

Managing your ASC’s QI Program

Quality Improvement studies can be an effective way to improve the clinical, administrative, and financial operations of your ambulatory surgery center. But when it comes to implementing an effective quality improvement program, many ASCs don’t...

ASC Challenges & Opportunities: Q&A with ASCA Experts

Q&A with Kara Newbury and Heather Ashby of the Ambulatory Surgery Center Association (ASCA)

How to Meet Your ASCs Peer Review Requirements with Amkai

Daren Smith, RN, BSN, is a clinical solution specialist for AmkaiSolutions and Surgical Information Systems.

Managing Your Quality Program: Q&A with Daren Smith

Q&A with Daren Smith

Daren Smith, RN, BSN, is a clinical solution specialist for AmkaiSolutions and Surgical Information Systems. He will be presenting on "Managing Your Quality Program" at the Alabama Association of Ambulatory Surgery Centers ...

Q&A with Susan Nance of Gateway Surgery Center

Susan Nance, RN, CASC, is administrator of Gateway Surgery Center in Phoenix, Ariz., a member of the AmSurg Corporation.

Why ASCs Should Select Ambulatory Software

When researching electronic health record (EHR) systems, ASCs will find that they seem to have a lot of options. On the surface, this would appear to be advantageous. After all, more choices should mean more opportunities to identify the...

Daren Smith Writes About QAPI Studies for ASC Focus

Daren Smith, director of ASC solutions for Surgical Information Systems, shares insight to help ASCs select the most appropriate quality assurance and performance improvement (QAPI) study topics in the June/July 2019 issue of ASC Focus.

Keeping Your ASC's Claims Clean

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Cleaning Up Your Claims: Techniques, Tips, and Tools," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of...

8 Benefits of Modern Ambulatory Surgery Center (ASC) Software

Over the past several years, the ASC industry has experienced significant changes. Patient responsibility is on the rise as high-deductible health plans continue to gain traction in the insurance market, and payers and employers shift more of the...

SIS Launches SIS Complete™ Cloud-Based Software for ASCs

 

The combination of ASC management, clinical documentation, patient engagement, and physician mobile capabilities on a single database cloud platform redefines expectations for ASC software

10 Tips for ASCs to Improve the Patient Collections Process

Patient financial responsibility after insurance is growing at a rapid rate and showing no signs of slowing down. With patients increasingly responsible for a greater portion of their healthcare costs, ASCs must effectively collect these higher...

Improving ASC Patient Collections and Satisfaction (Part 2)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

Improving ASC Patient Collections and Satisfaction (Part 1)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

SIS Experts Discuss Importance of Electronic Documentation in ASCs

 

SIS’ Ann Geier, MS, RN, CNOR, CASC, chief nursing officer and Daren Smith, BSN, RN, director of ASC solutions discuss the role electronic documentation plays in ambulatory surgery centers and take a look at the changing trends in a new article*...

SIS Ranks as #1 ASC EHR Vendor by Black Book for 4th Year

SIS solutions take top spot in 14 of the survey's 18 performance areas of operational excellence, leading to #1 ASC EHR vendor ranking for fourth consecutive year.

ATLANTA – March 26, 2019 – Surgical Information Systems (SIS), an industry leader...

Role of the Governing Board in ASC Infection Control & Prevention

An ASC's governing board plays a pivotal role in supporting a center's efforts to keep patients and staff safe from infections and maintain compliance with rules and regulations (e.g., Medicare, accreditation). Here are 10 of a governing body's...

8 ASC Management Tips That Deliver Results

ASC management is no easy task. Besides overseeing the operations of a facility expected to provide exceptional surgical care that delivers optimal outcomes, management must work to meet the needs of its physicians while also overseeing a diverse...

10 Tips for ASCs to Better Leverage KPIs and Benchmarking

How do you know if your ASC's business is doing well? Not just think you know, but how do you really know? That's where data comes in. Only by collecting appropriate data on key performance indicators (KPI) and then measuring your performance can...

Ann Geier Discusses ASC Management, Succession Planning for AORN

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides tips on ASC management and succession planning in two articles recently published by the Association of periOperative Registered Nurses (AORN).

10 Tips for ASCs to Reduce Denials and Improve Appeals

Denied claims are an unfortunate but accepted fact of life for any ASC. If you submit claims to payers, you will receive denials. Some are likely to be justified; others not. But what does not — and should not — be accepted is receiving no...

Tips to Help Secure Management Support for CASC

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides guidance to help ASC professionals interested in and planning to pursue the Certified Administrator Surgery Center (CASC) credential secure support...

10 Benefits of a Robust ASC Patient Survey Program

While ASCs have long asked patients to complete surveys following procedures, administrators and staff often paid insufficient attention to the results. 

Choosing the Right Ambulatory Surgery Center Software

Investing in ambulatory surgery center software can provide numerous benefits to an ASC. It can deliver deep insight into a surgery center's financial, clinical, and/or operational performance. It can automate previously manual processes. It can...

Daren Smith to Present ASCA Webinar on ASC Physician Succession

Daren Smith, RN, director of ASC solutions for Surgical Information Systems, will present the webinar "When a Physician Leaves: Strategies for Surviving and Thriving" as part of the Ambulatory Surgery Center Association (ASCA) 2018 webinar series.

4 Advantages of Performing Case Costing in ASCs

Case costing is a critical process for ensuring an ASC remains financially viable and successful. While it can be a lengthy process, there are numerous reasons why any time spent on case costing should be considered time well spent.

In Celebration of National ASC Month: Raising Awareness of Surgery Centers

August is National ASC Month. Designated by the Ambulatory Surgery Center Association (ASCA), National ASC Month is intended to celebrate ASCs and the ASC industry and help raise awareness of the multitude of benefits surgery centers deliver to...

3 Steps to Maintaining Your ASC Accreditation

Earning ASC accreditation can serve multiple purposes. By working to meet accreditation standards, ASCs are more likely to keep patients and staff safe. Accreditation is a way of demonstrating that an ASC is committed to delivering high-quality...

Boosting Staff Productivity Across the Generations: Q&A with Ann Geier

Following my recent presentation during a webinar hosted by SIS on "Boosting Staff Productivity: Getting the Most Out of Each Generation," I was asked three terrific questions. Here they are, along with my responses, summarized for readability.

6 Tips for Improving ASC Relationships with Payors

Developing a strong relationship with your ASC's payors can yield significant benefits. It may help you secure better contracts and reimbursement rates. You may find it easier to address problems associated with denials and other billing...

5 Challenges to Providing Effective Infection Control Training

As part of their efforts to ensure safety and maintain compliance with regulations from the Centers for Medicare & Medicaid Services (CMS), ASCs are expected to provide infection prevention and control training for their staff. Staff members who...

5 Barriers to Replacing a Volume Leader in an ASC

There are two scenarios in which ASC leadership will typically find itself under pressure to replace a surgeon who contributes significant case volume. The first — and preferable — scenario is a scheduled exiting from the ASC, such as one tied to...

6 Do's and Don'ts of an Effective ASC Orientation Process

Staff orientation in an ASC is more than just a requirement of state and accreditation surveyors. It is vital to delivering quality care, promoting safe practices, encouraging teamwork and securing buy-in of an ASC's mission and culture. Missteps...

Ask an ASC Professional: Looking Back on 2017, Forward into 2018

An interview with six ASC professionals

2018 Challenges for ASCs: Interview with ASCA Experts

Kara Newbury is the Ambulatory Surgery Center Association’s (ASCA) regulatory counsel. In this position, she spearheads ASCA’s federal regulatory efforts, primarily working with the Centers for Medicare & Medicaid Services (CMS). Heather Ashby is...

10-Step Process for a Successful ASC QAPI Program

While the various ASC accreditation organizations (e.g., AAAHC, The Joint Commission) have different standards they expect accredited surgery centers to meet, one area these organizations agree upon is how ASCs should approach quality assurance...

5 Reasons ASC QAPI Projects Fail and Tips to Avoid Them

There are several reasons for ambulatory surgery centers (ASCs) to invest the time and resources in developing a robust quality assurance performance improvement (QAPI) program. The development, implementation and maintenance of an ongoing,...

SIS Thought Leaders to Present at Ohio Association of ASC Conference

SIS joins ASC industry professionals from throughout Ohio for this three-day event in Columbus.

How to Develop an IT Disaster Response Plan at your ASC: 8 Steps to Take

In the wake of Hurricane Harvey and Hurricane Irma expected to hit the Florida coast this weekend, we thought it would be a good idea to reissue this post from last year.

Managing your ASC’s QI Program

Quality Improvement studies can be an effective way to improve the clinical, administrative, and financial operations of your ambulatory surgery center. But when it comes to implementing an effective quality improvement program, many ASCs don’t...

ASC Challenges & Opportunities: Q&A with ASCA Experts

Q&A with Kara Newbury and Heather Ashby of the Ambulatory Surgery Center Association (ASCA)

How to Meet Your ASCs Peer Review Requirements with Amkai

Daren Smith, RN, BSN, is a clinical solution specialist for AmkaiSolutions and Surgical Information Systems.

Managing Your Quality Program: Q&A with Daren Smith

Q&A with Daren Smith

Daren Smith, RN, BSN, is a clinical solution specialist for AmkaiSolutions and Surgical Information Systems. He will be presenting on "Managing Your Quality Program" at the Alabama Association of Ambulatory Surgery Centers ...

Q&A with Susan Nance of Gateway Surgery Center

Susan Nance, RN, CASC, is administrator of Gateway Surgery Center in Phoenix, Ariz., a member of the AmSurg Corporation.

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#1 Ranked ASC EHR Vendor by Black Book for 4th Straight Year

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