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SIS Blog

Improving ASC Patient Collections and Satisfaction (Part 2)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

SIS Experts Discuss Importance of Electronic Documentation in ASCs

 

SIS’ Ann Geier, MS, RN, CNOR, CASC, chief nursing officer and Daren Smith, BSN, RN, director of ASC solutions discuss the role electronic documentation plays in ambulatory surgery centers and take a look at the changing trends in a new article*...

Role of the Governing Board in ASC Infection Control & Prevention

An ASC's governing board plays a pivotal role in supporting a center's efforts to keep patients and staff safe from infections and maintain compliance with rules and regulations (e.g., Medicare, accreditation). Here are 10 of a governing body's...

8 ASC Management Tips That Deliver Results

ASC management is no easy task. Besides overseeing the operations of a facility expected to provide exceptional surgical care that delivers optimal outcomes, management must work to meet the needs of its physicians while also overseeing a diverse...

10 Tips for ASCs to Better Leverage KPIs and Benchmarking

How do you know if your ASC's business is doing well? Not just think you know, but how do you really know? That's where data comes in. Only by collecting appropriate data on key performance indicators (KPI) and then measuring your performance can...

Ann Geier Discusses ASC Management, Succession Planning for AORN

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides tips on ASC management and succession planning in two articles recently published by the Association of periOperative Registered Nurses (AORN).

Addressing ASC Benchmarking and KPI Challenges

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Put Your ASC's Data to Work: Leveraging KPIs and Benchmarking," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director...

ASC Successes and Opportunities: Q&A With ASCA Experts

The following article features insight from Ambulatory Surgery Center Association (ASCA) regulatory and government affairs experts.

6 ASC Reimbursement Developments to Know from 2018

2018 was quite a year for the ASC industry. There were so many noteworthy announcements affecting ASC operations that it would be easy to miss some of them. One of the areas that experienced the most significant activity during the year was...

10 Tips for ASCs to Reduce Denials and Improve Appeals

Denied claims are an unfortunate but accepted fact of life for any ASC. If you submit claims to payers, you will receive denials. Some are likely to be justified; others not. But what does not — and should not — be accepted is receiving no...

Struggling with ASC Inventory Management? Follow These 6 Steps

Add specialties. Purchase capital equipment and start performing new procedures. Expand the existing physical space and build additional operating rooms.

These are some of the common recommendations made to ASCs about how they can grow their...

Tackling ASC Denials and Appeals Challenges

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Denials and Appeals: Expert Guidance to Improve Your ASC's Collections," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson,...

8 Ways a Patient Tracking System Helps Improve ASC Management

ASC leaders interested in improving facility efficiency by enhancing multiple facets of their ASC's management should consider electronic patient tracking capabilities. Such functionality can help improve communications and the availability of...

Tips to Help Secure Management Support for CASC

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides guidance to help ASC professionals interested in and planning to pursue the Certified Administrator Surgery Center (CASC) credential secure support...

10 Benefits of a Robust ASC Patient Survey Program

While ASCs have long asked patients to complete surveys following procedures, administrators and staff often paid insufficient attention to the results. 

Choosing the Right Ambulatory Surgery Center Software

Investing in ambulatory surgery center software can provide numerous benefits to an ASC. It can deliver deep insight into a surgery center's financial, clinical, and/or operational performance. It can automate previously manual processes. It can...

4 Advantages of Performing Case Costing in ASCs

Case costing is a critical process for ensuring an ASC remains financially viable and successful. While it can be a lengthy process, there are numerous reasons why any time spent on case costing should be considered time well spent.

Getting Your ASC Paid: Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on “Common Obstacles to Getting Paid in an ASC,” Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of Revenue Cycle Services for SIS, were asked six questions...

In Celebration of National ASC Month: Raising Awareness of Surgery Centers

August is National ASC Month. Designated by the Ambulatory Surgery Center Association (ASCA), National ASC Month is intended to celebrate ASCs and the ASC industry and help raise awareness of the multitude of benefits surgery centers deliver to...

Ann Geier Shares CAIP Exam Tips in AORN Article

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides tips to help ASC professionals planning to take the Certified Ambulatory Infection Preventionist (CAIP) exam in a new article in Periop Today, an...

ASCs Win Big with Passage of ASC Payment Transparency Act

Congratulations ambulatory surgery centers! The ASC industry won a legislative victory last week when the U.S. House of Representatives on July 24 passed the ASC Payment Transparency Act of 2018 (H.R. 6138).

8 Tips to Improve the ASC Preauthorization Process

In the never-ending struggle to receive the deserved reimbursement for procedures performed in your ambulatory surgery center (ASC), it is important to closely — and continually — examine every step of the revenue cycle process. These proactive...

ASC Legislative and Events Update: Q&A with ASCA Representatives

The Ambulatory Surgery Center Association (ASCA) is hard at work lobbying for the interests of ASCs nationwide and coordinating events designed to help raise awareness of the tremendous value surgery centers deliver to their communities.

3 Steps to Maintaining Your ASC Accreditation

Earning ASC accreditation can serve multiple purposes. By working to meet accreditation standards, ASCs are more likely to keep patients and staff safe. Accreditation is a way of demonstrating that an ASC is committed to delivering high-quality...

5 Hacks to Improve Your ASC’s Cybersecurity Today

If you are like administrators in most ASCs, you run a lean team and may not have the time and resources to give cybersecurity the attention it needs. Unfortunately, this is just what cybercriminals are hoping for so they can exploit...

CDC Updates Surgical Site Infection Guideline: 4 Key Takeaways for ASCs

The Centers for Disease Control and Prevention (CDC) recently updated its "Guideline for the Prevention of Surgical Site Infection (SSI)." The 2017 version of the guideline, published in the JAMA Surgery journal, updates the last version,...

ASCA 2017: What to Expect at This Year’s Meeting

From May 3-6, administrative and clinical professionals from ambulatory surgery centers (ASCs) across the country will convene in Washington, D.C. for ASCA 2017, the premier meeting for the ASC industry hosted by the Ambulatory Surgery Center...

Ask a CASC: How do I Recruit (and Retain) Skilled Surgeons?

By Heather Keidel Hayes

Recruiting new staff and retaining existing talent is a common challenge that crosses industries. In the ambulatory surgery space, this issue is unique in that skilled surgeons are actively courted by multiple facilities...

My Non-Traditional CASC Role: Meet Viney Varughese

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we'll get a personal look into...

ASC Case Costing: Where should you start?

It might sound counterintuitive, but for an ambulatory surgery center (ASC), performing more cases doesn’t always mean making more money. If the total cost of a procedure exceeds the amount a payer will reimburse, the facility is the one that...

Opening a New Outpatient Surgical Facility: What to Consider

Opening a new outpatient surgery facility – whether it’s an ambulatory surgery center (ASC) or hospital outpatient department (HOPD) – can be a daunting task, especially when starting from the ground up with new construction, unestablished...

Three Partner Perspectives on Becker's Annual ASC Meeting

Becker's 23rd Annual Meeting: The Business and Operations of ASCs brought ambulatory surgical center (ASC) leaders together with companies that develop services and solutions for the industry. SourceMed leaders shared their takeaways in a...

My Non-Traditional CASC Role: Meet Luke Lambert

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we'll get a personal look into...

Takeaways from Becker's Annual ASC Meeting

Last week Becker's hosted its 23rd Annual Meeting: The Business and Operations of ASCs. This event, held in Chicago, is a must-attend for business and clinical leaders in the ambulatory surgical center (ASC) market, as well as for companies that...

My Non-Traditional CASC Role: Meet Heather Keidel Hayes

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we’ll get a personal look into...

Is your ASC positioned for success in the value-based world?

It's an exciting time to be in healthcare—especially the outpatient space. We're in the midst of a shift to value-based care, transitioning from the historical fee-per-service model to an approach that focuses on a better patient experience at a...

My Non-Traditional CASC Role: Meet Ann Geier

 

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we’ll get a personal look into...

ASCs Have Revolutionized the Surgical Experience

The number of ambulatory surgery centers (ASCs) in the U.S. has grown to rival that of hospitals, with more than 5,400 across the country that perform 23 million surgeries each year. Over the 40+ years since the first freestanding center opened...

Webinar: A 360° View of Value-Based Healthcare

For more than 40 years, healthcare costs in the United States have outpaced other nations. It would stand to reason that outcomes would be better, too. But research reveals that isn’t the case. A 2015 report by the Commonwealth Fund states that...

4 Ways ASCs Control Costs

As healthcare costs continue to rise while reimbursements fall, ambulatory surgery centers (ASCs) have demonstrated an ability to control costs and save money – $38 billion, in fact. A recent study conducted by Healthcare Bluebook™ found that...

Who Should Become a CASC and Why?

CASC Certification is a significant endorsement of the skills and knowledge that are needed to effectively manage an ambulatory surgery center (ASC). We've already explored what it means to be CASC Certified and how to maintain your certification,

Three Steps to Prepare for the CASC Exam

The Certified Administrator Surgery Center (CASC) credential is a tangible way to demonstrate your deep understanding of the skills and knowledge required to be a successful ASC administrator. But in order to earn the certification, you must pass...

Maintaining your CASC Certification: How and Why?

With the demand for experienced ASC administrators rising, many candidates are taking additional steps toward advancing their career by earning a Certified Administrator Surgery Center (CASC) credential. In a previous post, we covered the basics...

CASC Credentials: the Gold Standard for ASCs

Competition for the best Ambulatory Surgical Center (ASC) administration jobs is very competitive, and the field is growing rapidly. According to the Bureau of Labor Statistics, the demand for qualified Healthcare Administrators will increase by...

Improving ASC Patient Collections and Satisfaction (Part 2)

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Patient Collections: How to Improve Success Without Hurting Satisfaction," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica...

SIS Experts Discuss Importance of Electronic Documentation in ASCs

 

SIS’ Ann Geier, MS, RN, CNOR, CASC, chief nursing officer and Daren Smith, BSN, RN, director of ASC solutions discuss the role electronic documentation plays in ambulatory surgery centers and take a look at the changing trends in a new article*...

Role of the Governing Board in ASC Infection Control & Prevention

An ASC's governing board plays a pivotal role in supporting a center's efforts to keep patients and staff safe from infections and maintain compliance with rules and regulations (e.g., Medicare, accreditation). Here are 10 of a governing body's...

8 ASC Management Tips That Deliver Results

ASC management is no easy task. Besides overseeing the operations of a facility expected to provide exceptional surgical care that delivers optimal outcomes, management must work to meet the needs of its physicians while also overseeing a diverse...

10 Tips for ASCs to Better Leverage KPIs and Benchmarking

How do you know if your ASC's business is doing well? Not just think you know, but how do you really know? That's where data comes in. Only by collecting appropriate data on key performance indicators (KPI) and then measuring your performance can...

Ann Geier Discusses ASC Management, Succession Planning for AORN

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides tips on ASC management and succession planning in two articles recently published by the Association of periOperative Registered Nurses (AORN).

Addressing ASC Benchmarking and KPI Challenges

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Put Your ASC's Data to Work: Leveraging KPIs and Benchmarking," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director...

ASC Successes and Opportunities: Q&A With ASCA Experts

The following article features insight from Ambulatory Surgery Center Association (ASCA) regulatory and government affairs experts.

6 ASC Reimbursement Developments to Know from 2018

2018 was quite a year for the ASC industry. There were so many noteworthy announcements affecting ASC operations that it would be easy to miss some of them. One of the areas that experienced the most significant activity during the year was...

10 Tips for ASCs to Reduce Denials and Improve Appeals

Denied claims are an unfortunate but accepted fact of life for any ASC. If you submit claims to payers, you will receive denials. Some are likely to be justified; others not. But what does not — and should not — be accepted is receiving no...

Struggling with ASC Inventory Management? Follow These 6 Steps

Add specialties. Purchase capital equipment and start performing new procedures. Expand the existing physical space and build additional operating rooms.

These are some of the common recommendations made to ASCs about how they can grow their...

Tackling ASC Denials and Appeals Challenges

Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on "Denials and Appeals: Expert Guidance to Improve Your ASC's Collections," Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson,...

8 Ways a Patient Tracking System Helps Improve ASC Management

ASC leaders interested in improving facility efficiency by enhancing multiple facets of their ASC's management should consider electronic patient tracking capabilities. Such functionality can help improve communications and the availability of...

Tips to Help Secure Management Support for CASC

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides guidance to help ASC professionals interested in and planning to pursue the Certified Administrator Surgery Center (CASC) credential secure support...

10 Benefits of a Robust ASC Patient Survey Program

While ASCs have long asked patients to complete surveys following procedures, administrators and staff often paid insufficient attention to the results. 

Choosing the Right Ambulatory Surgery Center Software

Investing in ambulatory surgery center software can provide numerous benefits to an ASC. It can deliver deep insight into a surgery center's financial, clinical, and/or operational performance. It can automate previously manual processes. It can...

4 Advantages of Performing Case Costing in ASCs

Case costing is a critical process for ensuring an ASC remains financially viable and successful. While it can be a lengthy process, there are numerous reasons why any time spent on case costing should be considered time well spent.

Getting Your ASC Paid: Q&A with Jho Outlaw and Jessica Nelson

Following a recent webinar presentation on “Common Obstacles to Getting Paid in an ASC,” Jho Outlaw, senior vice president of Revenue Cycle Services for SIS, and Jessica Nelson, director of Revenue Cycle Services for SIS, were asked six questions...

In Celebration of National ASC Month: Raising Awareness of Surgery Centers

August is National ASC Month. Designated by the Ambulatory Surgery Center Association (ASCA), National ASC Month is intended to celebrate ASCs and the ASC industry and help raise awareness of the multitude of benefits surgery centers deliver to...

Ann Geier Shares CAIP Exam Tips in AORN Article

Ann Geier, MS, RN, CNOR, CASC, chief nursing officer for Surgical Information Systems, provides tips to help ASC professionals planning to take the Certified Ambulatory Infection Preventionist (CAIP) exam in a new article in Periop Today, an...

ASCs Win Big with Passage of ASC Payment Transparency Act

Congratulations ambulatory surgery centers! The ASC industry won a legislative victory last week when the U.S. House of Representatives on July 24 passed the ASC Payment Transparency Act of 2018 (H.R. 6138).

8 Tips to Improve the ASC Preauthorization Process

In the never-ending struggle to receive the deserved reimbursement for procedures performed in your ambulatory surgery center (ASC), it is important to closely — and continually — examine every step of the revenue cycle process. These proactive...

ASC Legislative and Events Update: Q&A with ASCA Representatives

The Ambulatory Surgery Center Association (ASCA) is hard at work lobbying for the interests of ASCs nationwide and coordinating events designed to help raise awareness of the tremendous value surgery centers deliver to their communities.

3 Steps to Maintaining Your ASC Accreditation

Earning ASC accreditation can serve multiple purposes. By working to meet accreditation standards, ASCs are more likely to keep patients and staff safe. Accreditation is a way of demonstrating that an ASC is committed to delivering high-quality...

5 Hacks to Improve Your ASC’s Cybersecurity Today

If you are like administrators in most ASCs, you run a lean team and may not have the time and resources to give cybersecurity the attention it needs. Unfortunately, this is just what cybercriminals are hoping for so they can exploit...

CDC Updates Surgical Site Infection Guideline: 4 Key Takeaways for ASCs

The Centers for Disease Control and Prevention (CDC) recently updated its "Guideline for the Prevention of Surgical Site Infection (SSI)." The 2017 version of the guideline, published in the JAMA Surgery journal, updates the last version,...

ASCA 2017: What to Expect at This Year’s Meeting

From May 3-6, administrative and clinical professionals from ambulatory surgery centers (ASCs) across the country will convene in Washington, D.C. for ASCA 2017, the premier meeting for the ASC industry hosted by the Ambulatory Surgery Center...

Ask a CASC: How do I Recruit (and Retain) Skilled Surgeons?

By Heather Keidel Hayes

Recruiting new staff and retaining existing talent is a common challenge that crosses industries. In the ambulatory surgery space, this issue is unique in that skilled surgeons are actively courted by multiple facilities...

My Non-Traditional CASC Role: Meet Viney Varughese

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we'll get a personal look into...

ASC Case Costing: Where should you start?

It might sound counterintuitive, but for an ambulatory surgery center (ASC), performing more cases doesn’t always mean making more money. If the total cost of a procedure exceeds the amount a payer will reimburse, the facility is the one that...

Opening a New Outpatient Surgical Facility: What to Consider

Opening a new outpatient surgery facility – whether it’s an ambulatory surgery center (ASC) or hospital outpatient department (HOPD) – can be a daunting task, especially when starting from the ground up with new construction, unestablished...

Three Partner Perspectives on Becker's Annual ASC Meeting

Becker's 23rd Annual Meeting: The Business and Operations of ASCs brought ambulatory surgical center (ASC) leaders together with companies that develop services and solutions for the industry. SourceMed leaders shared their takeaways in a...

My Non-Traditional CASC Role: Meet Luke Lambert

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we'll get a personal look into...

Takeaways from Becker's Annual ASC Meeting

Last week Becker's hosted its 23rd Annual Meeting: The Business and Operations of ASCs. This event, held in Chicago, is a must-attend for business and clinical leaders in the ambulatory surgical center (ASC) market, as well as for companies that...

My Non-Traditional CASC Role: Meet Heather Keidel Hayes

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we’ll get a personal look into...

Is your ASC positioned for success in the value-based world?

It's an exciting time to be in healthcare—especially the outpatient space. We're in the midst of a shift to value-based care, transitioning from the historical fee-per-service model to an approach that focuses on a better patient experience at a...

My Non-Traditional CASC Role: Meet Ann Geier

 

There are more than 700 people in the U.S. who have earned the CASC (Certified Administrator Surgery Center) credential, but you might be surprised to find that they're not all administrators. In this blog series, we’ll get a personal look into...

ASCs Have Revolutionized the Surgical Experience

The number of ambulatory surgery centers (ASCs) in the U.S. has grown to rival that of hospitals, with more than 5,400 across the country that perform 23 million surgeries each year. Over the 40+ years since the first freestanding center opened...

Webinar: A 360° View of Value-Based Healthcare

For more than 40 years, healthcare costs in the United States have outpaced other nations. It would stand to reason that outcomes would be better, too. But research reveals that isn’t the case. A 2015 report by the Commonwealth Fund states that...

4 Ways ASCs Control Costs

As healthcare costs continue to rise while reimbursements fall, ambulatory surgery centers (ASCs) have demonstrated an ability to control costs and save money – $38 billion, in fact. A recent study conducted by Healthcare Bluebook™ found that...

Who Should Become a CASC and Why?

CASC Certification is a significant endorsement of the skills and knowledge that are needed to effectively manage an ambulatory surgery center (ASC). We've already explored what it means to be CASC Certified and how to maintain your certification,

Three Steps to Prepare for the CASC Exam

The Certified Administrator Surgery Center (CASC) credential is a tangible way to demonstrate your deep understanding of the skills and knowledge required to be a successful ASC administrator. But in order to earn the certification, you must pass...

Maintaining your CASC Certification: How and Why?

With the demand for experienced ASC administrators rising, many candidates are taking additional steps toward advancing their career by earning a Certified Administrator Surgery Center (CASC) credential. In a previous post, we covered the basics...

CASC Credentials: the Gold Standard for ASCs

Competition for the best Ambulatory Surgical Center (ASC) administration jobs is very competitive, and the field is growing rapidly. According to the Bureau of Labor Statistics, the demand for qualified Healthcare Administrators will increase by...

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