SIS shares exciting news and engages with ASC leaders on the future of the industry at ASCA
ASCA is the premier event for the ambulatory surgery community, providing a vital platform to exchange knowledge and foster innovation in outpatient surgical care. As a platinum-level sponsor for ASCA’s 2025 conference, the Surgical Information Systems (SIS) team experienced incredible demand for their award-winning SIS Complete solution, their expanded Revenue Cycle Services (RCS) capabilities, and their easy-to-use transcription solution. ASCA attendees were also energized by SIS’s acquisition of ASC Logs, which allows SIS to offer electronic regulatory compliance software to ASCs.
The SIS team spent time engaging attendees to understand the unique needs and challenges they face in their ASCs. Our annual on-site survey gathers valuable insights directly from the community. This feedback plays a critical role in shaping our tailored solutions, ensuring they are designed to address your priorities and support your operational and clinical goals effectively.
This year, 70 ASCA attendees, including administrators, business office managers, and clinical managers, completed the survey. This article provides a detailed summary of the key insights shared during the conference.
Confidence in the ambulatory surgery sector continues to grow. Nearly 90% of respondents rated the current outlook as "Optimistic" or "Very Optimistic." This sentiment aligns with data from ASCA 2024, which indicated ongoing momentum driven by rising procedure volumes, expanded access to outpatient care, and continued innovation in technology.
When asked about the most pressing challenges, respondents identified several critical areas:
These challenges emphasize the need for sustainable workforce strategies and advanced technology solutions to meet the demands of a rapidly growing industry. Without addressing these issues, businesses risk falling behind in terms of efficiency, productivity, and their ability to meet market demands. Adopting innovative solutions and investing in workforce development are essential to ensure long-term success and adaptability in this competitive landscape.
The complexity of managing revenue cycles remains a top focus for many ASCs. Over one-third of respondents reported outsourcing part of their RCM functions, with coding and coding audits being the most outsourced tasks.
Nearly 50% of surveyed ASCs are managing all RCM functions in-house, emphasizing the critical importance of providing internal teams with advanced tools that streamline workflows, reduce administrative burden, and enhance financial outcomes. For ASCs whose revenue cycles are adversely affected by staffing and retention as highlighted previously, outsourcing their revenue cycle may be a viable option.
The adoption of advanced technology solutions continues to play a pivotal role in optimizing ASC operations. Respondents are most focused on evaluating or implementing three key solutions:
In addition, there is increased adoption of tools such as electronic compliance logs and credential tracking systems, reflecting a growing emphasis on operational efficiency and regulatory compliance.
Survey respondents provided valuable perspectives on the future of automation in ASC operations:
These findings affirm the critical role of automation in driving efficiency, compliance, and scalability in ASC operations.
ASCs who are still using paper processes for charting, compliance management, and credential tracking are not only bogged down by manual processes, but their reliance on paper can be detrimental to the environment. SIS encourages care providers to adopt electronic solutions to enhance the operations at their center and reduce their environmental impact.
At this year’s ASCA conference, SIS also announced their partnership with the National Forest Foundation, an organization that leads forest conservation efforts and promotes responsible recreation across the U.S. SIS encouraged conference attendees to help them reach that goal. SIS committed to plant one tree for attendees who:
Through the NFF’s Sapling Program, SIS will be planting 1,500 trees to help support cleaner air, resilient forests, and thriving wildlife habitats.
We extend our sincere gratitude to everyone who engaged with us at ASCA 2025. Your insights are instrumental in shaping the solutions we create to meet the evolving needs of the ASC community.
If we missed the opportunity to connect, or if you would like to continue the conversation, please visit us at www.sisfirst.com. We look forward to partnering with you and seeing you again next year.